Legal | License Agreement
WSOP.COM TERMS OF SERVICE
WSOP.COM TERMS OF SERVICE
These Terms of Service were last updated on Jan 3,
2023.
You may always view the most recent version of these Terms of Service
here:
YOUR USE OF THIS GAMBLING SERVICE MEANS THAT YOU ACCEPT THE FOLLOWING
TERMS OF SERVICE WHICH ARE LEGALLY BINDING. IF YOU DO NOT AGREE TO BE
BOUND BY THEM, YOU SHOULD EXIT THE SERVICE IMMEDIATELY.
PLEASE READ THESE TERMS OF SERVICE (the "Terms of Service") CAREFULLY BEFORE USING THIS SERVICE.
William Hill U.S. Holdco, Inc., a Delaware corporation, with offices at One
Caesars Palace Drive, Las Vegas, Nevada, USA, 89109 (the " Company" or "We") is the operator of the
website domain www.wsop.com (the "Website"). The Company
is licensed and regulated by the Nevada Gaming Control Board of the State
of Nevada for the purposes of operating and offering real-money
Internet-based interactive poker services (hereinafter referred to as the " Gambling Services" or "Services").When
You (hereinafter referred to as the "End User" or " User" or "You") use the Website, or
Services, these Terms of Service (hereinafter referred to as the " Terms of Service" or "Agreement") shall
apply to such use.
In addition to this Agreement, the Privacy Policy, which can be found at
https://www.wsop.com/legal/privacy-policy/ (the " Privacy Policy ") applies to Your use of the Website and
the Services, and You should review it prior to any use of the Website or
the Services.
Your use of the Gambling Services is subject to all additional rules applicable to the Gambling Services, including, but not limited to, the "Bonus Policy", the "Withdrawal Policy", the "Responsible Gaming Policy", the "Location Verification Terms & Conditions" and the "House Rules" (together the "Additional Rules") in each case as We may
update from time to time. The Privacy Policy and Additional Rules are incorporated by reference into this Agreement and shall constitute an integral part
thereof.
1. Introduction
1.1 By registering with the Company via the Website and/or by using the
Gambling Services and/or by marking the "I have read and agree to the terms
of the Terms of Service" box below (or any other similar wording), You
agree to be bound by this Agreement, the Privacy Policy and the Additional
Rules in their entirety and without reservation. As such, this Agreement
constitutes a binding legal agreement between You and the Company and, this
Agreement shall govern Your use of the Website and the Gambling Services.
1.2 The Company operates the Website and offers the Services under an
Interactive Gaming License issued by the Nevada Gaming Commission. All
Gambling Services transactions between You and the Company must take place
in Nevada.
1.3 The software offered by the Company, which may be made available in
downloadable form (the "Software"), allows You to use the
Gambling Services currently available via the Website. The Company reserves
the right to suspend, modify, remove or add to the Services in its sole
discretion with immediate effect and without notice, subject to any
statute, regulations or direction from the Nevada Gaming Control Board. To
the greatest extent permitted by applicable law, Your use of the Gaming
Service constitutes the waiver of any loss or claim against the Company
resulting from any changes made to the Software or Services.
1.4 You may only have one account with each specific brand operated by the
Company for which You will register using Your own legal name. You shall
access the Software and use the Services only via Your account, and You may
never access the Software or use the Services by means of another person's
account. Should You attempt to open more than one account, under Your own
name or under any other name, or should You attempt to use the Services by
means of any other person's account, We may suspend use of Your account
pending investigation, and/or notify the Nevada Gaming Control Board of the
suspected activity, which may result in the closure of Your account, any
other accounts opened in connection with other specific brands of the
Company, and the preclusion from Your future use of the Services.
2. Acceptance of Terms and Conditions
2.1 IF YOU DO NOT AGREE TO ANY OF THE PROVISIONS OF THIS AGREEMENT YOU
SHOULD IMMEDIATELY STOP USING THE SOFTWARE AND REMOVE THE SOFTWARE FROM
YOUR COMPUTER. BY REGISTERING WITH US, USING THE SERVICES, USING THE
SOFTWARE OR LOGGING ONTO THE WEBSITE, YOU EXPRESSLY CONSENT TO THE TERMS OF
THIS AGREEMENT.
2.2 We reserve the right to amend, modify, update and change any of the
terms and conditions of this Agreement (including any of the Additional
Rules) from time to time and We will notify You of any such amendment,
modification or change by publishing the new version of this Agreement
(including any of the Additional Rules) on the relevant page of the
Website. Unless otherwise stated, any modified version of this Agreement
will take effect upon its publication on the Website and Your continued use
of the Services or the Software after any modification will be deemed to
constitute Your acceptance of the changes to this Agreement. It remains
Your responsibility to ensure that You are aware of the correct, current
terms and conditions of this Agreement and We advise You to check for
updates on a regular basis.
2.3 We take our responsibilities in relation to Your privacy very seriously
and therefore changes to the Privacy Policy are strictly subject to the
modification provisions found therein.
2.4 Other than in relation to the Privacy Policy, please note that this
Agreement shall prevail in the event of any conflict between this Agreement
and any of the Additional Rules or other documents referred to in this
Agreement. For the avoidance of doubt, the Privacy Policy shall prevail in
the event of any conflict with this Agreement.
2.5 Your attention is drawn to our Privacy Policy at
https://www.wsop.com/legal/privacy-policy/ which describes how We deal
with and protect Your personal information. By accepting these Terms of
Service, You are also acknowledging and accepting the Privacy Policy and
the Additional Rules.
3. Compliance with Laws and Location Verification
3.1
Use of the Services is restricted to users who are playing from within the
State of Nevada. You represent, warrant and agree to ensure that your use
of the Software and the Services will comply at all times with all
applicable laws, statutes and regulations.
3.2 You acknowledge that You will be physically within the State of Nevada
during any time of play and You will comply with our requirements in
connection with verifying your physical location at time of play.
3.3 We may verify the location of the device on which You are accessing the
Services (the “Device Location Service”). The Device
Location Service relies on WiFi or GPS signals to determine the geographic
location of the device on which You are accessing the Gambling Services.
Your device must have WiFi or GPS capability. You will not be able to play
for real money on the Gambling Services from a device that does not have
WiFi or GPS capability, or on which the WiFi or GPS (as applicable) has
been disabled.
3.4 Additional terms associated with location verification can be found
here.
3.5 The Company shall not be responsible for any illegal or unauthorized
use of the Software and/or the Services by You. Please consult an attorney
if You have any doubts about the legality of your use of the Software and
the Services under the laws of any jurisdiction that applies to You. By
accepting these terms, You agree to assist the Company, to the extent You
are able, with its compliance with applicable laws and regulations.
3.6 Persons located outside of the State of Nevada, at the time of their
activity, may not use the Services for real money play.
3.7
Under no circumstances will We nor any of our affiliates or third party
service providers and their respective affiliates be responsible or
liable in any respect for any losses You may incur as a result of Your
location not being able to be properly verified for any reason. By
using the Gambling Services, You understand and agree that such
responsibility or liability is borne exclusively by You.
4. Permitted Participation
4.1 No one under the age of 21 (individuals 21 or older referred to herein
as "Legally of Age") may download the Software or use the
Services under any circumstances and any person not Legally of Age who
downloads the Software or uses the Services will be in breach of the terms
of this Agreement and the laws of the State of Nevada. Use of the Services
by someone not Legally of Age, and anyone who facilitates use of the
Services by someone not Legally of Age has committed a criminal offense and
shall be prohibited from using the Services. The Company reserves the right
to request proof of age at any stage, to verify that persons not Legally of
Age are not using the Services. The Company may terminate a person's
account and exclude a person from using the Software or the Services if
proof of age is not provided or if the Company suspects that a person using
the Software or the Services is not Legally of Age. Any initial deposits
made by a user in such account shall be returned within 60 business days of
cancellation. Company reserves its discretion with respect to refund of any
Bonuses or winning funds provided to or gained by the user.
4.2 You hereby explicitly consent that We may verify Your registration
details, such as Your name, physical address where You reside, Your date of
birth and social security number, and Your passport identification (for non
US residents) to confirm that You are Legally of Age. We reserve the right
to verify that You have not been previously self-excluded with the Company
and/or any affiliated casino property or any program offered by a
governmental agency and otherwise remain on the Company's self-exclusion
list. By requesting certain documents, We reserve the right to verify Your
information, including Your e-mail address and payment methods used, at any
time. Requested documents shall include, but are not limited to, (a) A
valid government issued photo ID such as a valid passport or driver's
license, (b) proof of address such as a utility bill, and (c) proof of
payment method, and can be sent to us through the 'Upload Your Documents'
feature in the Website's Cashier. In Company's sole discretion, We may
request notarized document copies, meaning the documents must be stamped
and attested to by a Notary Public. In the event the Company's request for
documents is not completed by You to the Company's satisfaction and
received in 30 days, the Company will terminate the account and withhold
any funds that are present therein. Any initial deposit funds in such
account shall be returned within 7 business days of cancellation. Company
reserves its discretion with respect to the refund of any Bonuses or
winning funds provided to or gained by the user. Should the documents fail
the Company's internal security check (for example, if We suspect that the
documents have been tampered with, or are in any way provided to mislead or
misrepresent), Company shall be under no obligation to accept such
documents as valid, and shall be under no obligation to provide feedback on
the exact nature of the Company's findings with regards to the documents.
4.3 You hereby explicitly consent to the Company performing background
checks on any user for any reason, including, but not limited to, any
investigation into the identity of the user, any credit checks performed on
the member, or any inquiries into the member's personal history. The basis
for such investigations will be dependent on the specific case, but could
include, but is not limited to, verification of the user's registration
details, such as the name, address and age, verification of the user's
financial transactions, and verification of the user's gaming activity. The
Company shall be under no obligation to advise the user of such an
investigation taking place. Such activities may include the use of specific
third party companies who perform the investigations as required. The
Company may decide, in its sole discretion, to suspend a User's account,
and withhold any funds that are present therein, on the basis of such an
investigation. Any initial deposit funds in such account shall be refunded
to You.
5. Information Technology/Intellectual Property
5.1 The Company hereby grants You the non-exclusive, non-transferable,
non-sub-licensable right to install and use the Software and all content
derived from the Software, including, but not limited to, the copyright and
all other intellectual property rights therein, exclusively in connection
with the use of the Services in accordance with this Agreement. You may
install the Software on a hard disk or other storage device and may make
back-up copies of the Software, provided that such back-up copies are used
only by You exclusively in connection with use of the Services through a
computer and/or mobile device of which You are the principal user. The
Software's code, structure and organization are protected by intellectual
property rights. Without limiting the generality of the foregoing, you must
not: (a) copy, redistribute, publish, reverse engineer, decompile,
disassemble, modify, translate or make any attempt to access the source
code to create derivative works of the source code, or otherwise; ?(b)
sell, assign, sublicense, transfer, distribute, lease or grant a security
interest in the Software; ?(c) make the Software available to any third
party through a computer network or otherwise; ?(d) export the Software to
any country (whether by physical or electronic means); (e) collect,
compile, aggregate, display, market, sell or otherwise distribute data or
statistics obtained from the Services or Software; (f) use cheats,
automation software (bots), hacks, or any other unauthorized third-party
software designed to modify the Services or Software or collect data from
the Services or Software, including without limitation, modifications and
collections that violate the terms of this Agreement or the Terms of
Service; or (g) use the Software in a manner prohibited by applicable laws,
regulations and/or this Agreement (together the " Prohibited Activities").
End User will be solely liable for any damages, costs or expenses arising
out of or in connection with the commission of any Prohibited Activities.
You shall notify the Company immediately upon becoming aware of the
commission by any person of any of the Prohibited Activities and shall
provide the Company with reasonable assistance with any investigations it
may conduct in connection with the commission of any Prohibited Activities.
5.2 The brand names relating to the Website and Services including, but not
limited to, "WORLD SERIES OF POKER", "WSOP", "www.wsop.com", "WSOP.com",
any derivatives thereof and any other trademarks, service marks, trade
names, domain names and logos used by the Company are owned by the Company,
its affiliated entities, or its licensors with respect to the Services
regardless of the platform (hereinafter referred to as the " Trademarks") and the Company, its affiliated entities and
licensors (as applicable) reserve all rights to such Trademarks. End User
shall not use the Trademarks, or any confusingly similar marks except as
expressly permitted herein.
5.3 In addition to the rights to its Trademarks, the Company or one of its
affiliated entities and/or its licensors and/or its service providers own
the rights in all other content including, but not limited to, the
Software, games, images, pictures, graphics, photographs, animations,
videos, music, audio and text available via the Software or on the Website
or in connection with the Services (the "Site Content").
The Site Content is protected by copyright and/or other intellectual
property rights. The End User shall not modify any of the Site Content and
shall not copy, distribute, transmit, display, perform, reproduce, publish,
license, create derivative works from, transfer or sell any Site Content or
information or work contained in the Software or on the Website or used in
connection with the Services, except as expressly permitted herein.
5.4 You hereby acknowledge that by using the Services or the Software You
obtain no rights in the Trademarks or the Site Content and You may only use
the same in complete accordance with this Agreement.
5.5 You agree not to upload, post, email, transmit or otherwise make
available through the Services or on the Website any material or
information that infringes any copyright, trademark, trade secret, patent,
right of privacy, right of publicity or other right of any person or
entity, or impersonates any other person.
5.6 Notice and Procedure for Making Claims of Copyright or Intellectual
Property Infringement:
The Company respects the intellectual property rights of others and
requires users of the Services and the Website to do the same. The Company
may in its sole discretion immediately remove or disable any content or
suspend or terminate the account of any user that is found to have
infringed on the rights of the Company or of a third party, or that has
otherwise violated any intellectual property laws or regulations, or any of
the terms and conditions of this Agreement. The Company will, in
appropriate circumstances, terminate the accounts of repeat infringers. If
You believe any material available on the Website infringes upon a
copyright, or otherwise violates Your intellectual property rights, You
should notify the Company's Copyright Agent by providing the following
information:
(a) Identify the copyrighted work or other intellectual property that You
claim has been infringed;
(b) Identify the material on the Website that may be an infringement with
enough detail so that We may locate it on the Website;
(c) A statement by You indicating a good faith belief that the disputed use
is not authorized by the copyright owner, its agent, or the law;
(d) A statement by You declaring under penalty of perjury that (i) the
above information in Your notice is accurate, and (ii) that You are the
owner of the copyright interest involved or that You are authorized to act
on behalf of that owner;
(e) Your address, telephone number, and email address; and
(f) Your physical or electronic signature.
The Company's designated agent for notices of claims of copyright or other
intellectual property infringement is:
William Hill U.S. Holdco, Inc.
Attn: Copyright Agent
One Caesars Palace Drive
Las Vegas, NV 89109
(702) 407-6300 (phone)
(702) 407-6420 (fax)
copyrightagent@caesars.com
6. Your Representations and Undertakings
In consideration of the rights granted to You to use the Services and the
Software, You represent, warrant, covenant and agree that:
6.1 As the End User, You are Legally of Age, as defined in this Agreement,
of sound mind and capable of taking responsibility for Your own actions.
6.2 All details You provide to the Company either during the registration
process or at any time thereafter, including as part of any payment deposit
transaction are true, current, correct, complete and match the full name(s)
on the credit/debit card(s) or other payment accounts including payment via
the automatic clearing house (ACH online check transfers) or commonly
referred to as "E-Checks" to be used to deposit or receive funds in Your
account. You shall ensure that funds deposited into an interactive gaming
account from a financial institution shall not be transferred out of the
interactive gaming account to a different financial institution and ensure
You have sufficient available funds prior to conducting any wagering
activities. The Company does not extend credit to any player for any reason
for wagering or playing or any related activities on the Website. You will
promptly notify us of any changes to details previously provided by You to
the Company. From time to time You may be requested to provide the Company
with certain documents to verify the details of the credit card used by You
to deposit money to Your account. Depending on the outcome of these
verification checks You may or may not be permitted to deposit further
monies with the credit card previously used by You. Should any of the
information that You provide to the Company be untrue, inaccurate,
misleading or otherwise incomplete, You will be in breach of this Agreement
and We reserve the right to terminate Your account immediately and/or
prevent You from using the Software or the Services, in addition to any
other action that We may choose to take. You shall not transfer any funds
to any other player or account holder.
6.3 As the End User, Your account with the Company is solely for Your
benefit. You shall not allow anyone (including a relative) to use Your
account, password or identity to access or use the Services or the Software
and You shall be fully responsible for any activities undertaken on Your
account by a third party. You will not reveal Your account username or
password to any person and You shall take all steps to ensure that such
details are not revealed to any person. You shall inform us immediately if
You suspect that Your account is being used by a third party and/or any
third party has access to Your account username or password, and You will
cooperate in any investigation of such matter.
6.4 As the End User, You are responsible for the security of Your username
and password on Your own computer and any device on which the Software is
or may be accessible including an internet access location. If this
username password combination is "hacked" from Your computer and/or mobile
device, due to any virus or malware that may be present on the computer
and/or mobile device that You access Your account with, this is Your
responsibility. End User is responsible for reporting any possible hacking
attempts or security breaches from Your computer terminal immediately to
the Company.
6.5 As the End User, You have verified and determined that Your use of the
Services does not violate any laws or regulations of any jurisdiction. You
fully understand this Agreement, the Privacy Policy, the Additional Rules,
the methods, rules and procedures of the Services and Internet gambling in
general. You understand that it is Your responsibility to ensure the
details of bets and games are correct. You will not commit any acts or
display any conduct that damages the reputation of the Company. The Company
is responsible for ensuring You are Legally of Age, and You meet the
identification and location requirements of the jurisdiction in which You
are using the Services and You shall cooperate with the Company in its
efforts to verify the same.
6.6 As the End User, You are fully aware that there is a risk of losing
money when gambling by means of the Services and You are fully responsible
for any such loss. You agree that Your use of the Services is at Your sole
option, discretion and risk. In relation to any loss or claim arising out
of or in any way related to the Services, You shall have no claims
whatsoever against, and You fully release the Company or any company within
the same group of companies as the Company or their respective directors,
officers, employees, service providers, agents, or any affiliates of any of
the foregoing subject to any applicable law.
6.7 As the End User, You acknowledge that by registering and using the
Services You have to provide the Company with certain personal details
about Yourself (including details regarding Your methods of payment), which
will be handled as provided for in the Privacy Policy. Your use of the
Software or Service shall constitute Your agreement that You have read the
Privacy Policy and You agree with the Company's policies in how Your
information is handled.
6.8 As the End User, You agree to use the Website, Services and Software in
complete accordance with the terms and conditions of this Agreement and
each of the Additional Rules, as amended from time to time, and shall abide
by all rules and instructions for playing the games that comprise the
Services.
6.9 You acknowledge that the Software includes features provided by third
parties which may be installed on your device as part of the Software and
which may be automatically updated from time to time. Amongst others, such
features may access your hand history which is stored on your own device,
for the purpose of providing You with certain promotions and notifications.
You may elect not to enable recording of your hand history or to uninstall
the feature.
6.10 You are solely responsible for all taxes and tax reporting to any
relevant governmental, taxation or other authority on any winnings paid to
You by the Company or any other related or affiliated entity, subject to
applicable local, state and/or federal tax regulations.
6.11 As the End User, You are solely responsible for any telecommunication
network and Internet access services and costs, other consents and
permissions required in connection with Your use of the Software and the
Services. In case of any disconnection or interference with the connection
or any alteration to Your system made by You, the Company may not guarantee
that the Software shall recall Your exact status prior to the disconnection
event.
6.12 As the End User, You shall use the Services and the Software only in
good faith towards both the Company and the other players using the
Services. In the event that the Company deems You have been using the
Services or the Software in violation of this Agreement, in violation of
any applicable law and/or to cause direct or indirect harm or injury to the
Company or any user of the Services, the Company shall have the right, to
terminate Your account with the Services and any other accounts You may
hold with the Company and the Company shall be entitled to retain all
monies therein. Subject to any applicable law, You hereby expressly waive
any future claims against the Company in such regard.
6.13 As the End User, You acknowledge that certain games and tournaments,
which are included in the Services, are offered or may be offered upon
Company's sole discretion to You on a "shared basis" which enables the
Company to bring together users of the Services with other people who are
not users of the Services herein.. In such cases, You accept that You may
play with or against other people, who may have different configurations to
your own, this includes but is not limited to different bet limits. You
agree that, at the Company's sole discretion, You may be pooled into these
shared games and tournaments and that, to the extent that You breach this
Agreement, the Company shall have the right to suspend You from playing on
any games and tournaments.
6.14 As the End User, You acknowledge and agree that should You choose to
self-exclude, as provided for by regulation, from the Services operated by
the Company or its affiliates, You shall not be permitted to open or use a
new account with any other website operated by the Company or use the
Services during Your selected self-exclusion period, until such
self-exclusion has been lifted and the original account reopened. In the
event You are in breach of the foregoing, the Company will suspend any new
account You open with another website operated by the Company, refund any
funds You may deposit (or have previously deposited) therein, and shall not
be liable to refund You any funds You may have wagered or won through such
account.
6.15 You hereby consent to the Company and/or Nevada Gaming Control Board
monitoring and recording Your wagering communications and geographic
location information at any or all times and You shall have no claims
against the Company in such regard.
6.16 You acknowledge that in relation to peer-to-peer gaming, You may be at
a disadvantage in relation to other players as a result of technical
issues, such as slower network speeds or slower end user device
performance.
6.17 You shall not engage in any screen scraping, web scraping or otherwise
collecting or extracting (manually or via automated processes) third party
data from the Website for any purpose.
7. Prohibited Uses of the Sites and Services
7.1 Illegal Funds and Unlawful Activities: As the End User, You declare
that the source of funds used by You for gambling on the Website is not
illegal and that You will not use the Services in any way as a money
transfer system. You will not use the Services for any unlawful or
fraudulent activity or prohibited transaction (including money laundering)
under U.S Federal laws and/or the laws of the State of Nevada, the
Regulations of the Nevada Gaming Commission and/or any directives or
instructions of the Nevada Gaming Control Board. If the Company has a
suspicion that You may be engaging in or have engaged in fraudulent,
unlawful or improper activity including, without limitation, money
laundering activities, or conduct otherwise in violation of this Agreement,
Your access to the Services may be terminated immediately and/or Your
account suspended. If Your account is terminated or suspended in such
circumstances, the Company is under no obligation to refund You any funds
that may be in Your account, In addition to terminating Your access to the
Services and/or suspending Your account, the Company reserves the right to
prevent You from accessing any of the Company's other websites or servers,
or accessing any other services offered by the Company. The Company shall
be entitled to inform relevant authorities, other online service providers
and banks, credit card companies, electronic payment providers or other
financial institutions (together " Interested Third Parties") of Your identity and of any
suspected unlawful, fraudulent or improper activity. In the interests of
fair play it is prohibited to utilize any recognized betting techniques to
circumvent the standard house edge in our games. If the game play on your
account indicates that You are using such betting techniques We shall
immediately suspend the account and retain any funds in said account. As
the End User, You agree to cooperate fully with the Company to investigate
any and all such activity.
7.2 Circumvention: We have developed and employ proprietary technology
intended to seek out and identify users making fraudulent or unlawful use
of the Services or Software. You shall not break into, access or attempt to
break into or access or otherwise circumvent the Company's security
measures. If the Company believes, in its sole discretion, that You are in
breach of this clause, the Company may terminate Your access to the
Services immediately and/or have Your account terminated or suspended,
pending investigation, and/or notify the proper authorities of the
suspected activity, which may result in the closure of all Your accounts,
and You being barred from future use of the Services. The Company reserves
the right to inform Interested Third Parties of Your breach. If Your
account is terminated or suspended in such circumstances, the Company is
under no obligation to refund You any of the funds that may be in Your
account, with such funds being forfeited. In addition to terminating Your
access to the Services and/or suspending Your account, the Company reserves
the right to prevent You from accessing any of the Company's other websites
or servers, or accessing any other properties or services offered by the
Company.
7.3 Software Aids: The use of any automated tool which in the Company's
opinion is designed among other things to provide assistance in betting
decisions, to exchange the opponents' hand histories, to enable You to find
a seat at a poker table, to automatically seat You at a poker table or
which is used in any way in connection with Your use of the Services is
strictly prohibited. Therefore, the use of any software, program, tool, or
robot which in the Company's opinion is endowed with artificial
intelligence or any external devices, programs or applications (hereinafter
referred to as " Software Aid") in connection with Your
use of the Services is strictly prohibited. We constantly review the use of
the Services in order to detect the use of any Software Aid and in the
event that We deem it has been used, Company reserves the right to take any
action We deem fit, including immediately suspending access to the Services
to the offending user and terminating such user's account. If Your account
is terminated or suspended in such circumstances, the Company is under no
obligation to refund You any of the funds that may be in Your account, with
such funds being forfeited. In addition to terminating Your access to the
Services and/or suspending Your account, the Company reserves the right to
prevent You from accessing any of the Company's other websites or servers,
or accessing any other properties or services offered by the Company.
7.4 Intentional Disconnection: You are not allowed to intentionally
disconnect from a game while playing on the Website. We have developed and
employ elaborate methods which enable the Company to seek out and
accurately identify users who carry out an intentional disconnection during
a game. If, in the Company's sole discretion, You are in breach of this
clause, the Company may terminate Your access to the Services immediately
and/or have Your account suspended. The Company shall be under no
obligation to refund You any monies that may be in Your account, with such
funds being forfeited. In addition to terminating Your access to the
Services and/or suspending Your account, the Company reserves the right to
prevent You from accessing any of the Company's other websites or servers,
or accessing any other properties or services offered by the Company.
7.5 If We have reason to suspect that an account or group of accounts are
operating systematically in order to gain an advantage over another player
or to commit an act in bad faith in relation to other players or the
Company – for example employing specific wagering techniques to
disadvantage other players or wagering as a group the Company shall have
the right to suspend or terminate all accounts and in such circumstances
and the Company shall be under no obligation to refund You any funds that
may be in Your account, with such funds being forfeited.
7.6 The Company will not provide any information to You with regards to
investigations or any subsequent outcome which it conducts into Your use of
the Services.
8. Your Account
8.1 Your account is for Your sole personal use only and shall not be used
for any professional, business or commercial purpose.
8.2 Company shall not be responsible for any third party access to Your
account. Under no circumstances shall the Company be liable for any losses
incurred by You as a result of misuse of Your password by any person or for
any unauthorized access to Your account. All transactions where Your
username and password have been entered correctly will be regarded as valid
whether or not authorized by You.
8.3 Monies held in Your account shall not gain any monetary interest.
8.4 If You do not access Your Account by 'logging on' to Your Account using
Your Account name and password for any consecutive period of twelve months
Your account will be considered a "dormant account". The user will be
notified periodically via email of their inactivity and remaining funds.
Once an account falls into the "dormant account" status, a user can no
longer log in with their account name and password. The user must contact
support and ask for the account restriction to be removed. The twelve-month
period will run from the date of Your last login to Your account. In the
case of a dormant account, the Company will levy a monthly administration
fee at a rate of USD $4.99 per month commencing on the date that it became
dormant. The administration fee shall be deducted from the dormant account
commencing from the last day of the twelfth month in which the account is
inactive and on a monthly basis thereafter, until the balance of the
account has reached zero. In the event that You login to Your account
during the period during which the administration fee is levied, the
Company will cease to levy the administration fee but shall not be
obligated to return to You any monies already deducted from the account at
such time.
8.5 We reserve the right to limit or refuse any bet, stake or other wager
made by You or through Your account.
8.6 You may not sell or attempt to sell or otherwise transfer any chips,
bonuses or any other related items to any other individual or entity. If
Company finds evidence of such a sale or attempt sale, Company may
terminate Your account. If Your account is terminated or suspended in such
circumstances, the Company is under no obligation to refund You all the
funds that may be in Your account. Any initial money deposit provided by
User in such account shall be returned within 60 business days of
cancellation, which shall occur after an investigation process completed by
the Company, subject to any applicable law.
8.7 Where the Software uses a third party application interface, not all
the information relating to your past gambling activities will be displayed
online.
8.8 Please note that if you have set any limits, the timing of when such
winnings are released into you bankroll may affect the calculation of such
limits you have set. For more information on setting Responsible Gaming
limits please see the Responsible Gaming Page which can be found here.
9. Payment Transactions and Payment Fraud
9.1 End User of the Service is fully responsible for paying all monies owed
to the Company. You agree that You will not make or attempt to make any
charge-backs, and/or deny or reverse any payment that You have made and You
will reimburse the Company for any charge-backs, denial or reversal of
payments You make and any loss suffered by the Company as a consequence
thereof. The Company may, at its sole discretion, cease to provide the
Services or withhold payment to certain users or to users paying with
certain credit cards.
9.2 Company reserves the right to use third party electronic payment
processors and/or financial institutions to process payments made by and to
You in connection with Your use of the Services. To the extent that they do
not conflict with the terms of this Agreement, You agree to be bound by the
terms and conditions of such third party electronic payment processors
and/or financial institutions.
9.3 In the case of suspected or fraudulent payment, including use of stolen
credit cards, or any other fraudulent activity (including any charge-back
or other reversal of a payment or dispute or fraud relating to
ACH/e-checks), Company reserves the right to suspend a user's account,
reverse any pay-out made and recover any winnings. Company shall be
entitled to inform any relevant authorities or entities (including credit
reference agencies) of any payment fraud or otherwise unlawful activity,
and may employ collection services to recover payments. However, under no
circumstances shall the Company be liable for any unauthorized use of
credit cards, irrespective of whether or not the credit cards were reported
stolen.
9.4 All payments into Your account must be from a single payment source,
such as a credit card, debit card, charge card or ACH/e-check on which You
are a named account holder.
10. Bonuses
10.1 All promotions, bonuses or special offers are subject to the Company's
Bonus Policy and promotion-specific terms and conditions if applicable, and
any bonus credited to Your account must be used in adherence with such
terms and conditions. We reserve the right to withdraw any promotion, bonus
or special offer at any time.
10.2 In the event that the Company believes a user of the Service is
abusing or attempting to abuse a bonus or other promotion, or is likely to
benefit through abuse or lack of good faith from a gambling policy adopted
by the Company, then the Company may, at its sole discretion, deny,
withhold or withdraw from any user any bonus or promotion, or rescind any
policy with respect to that user, either temporarily or permanently, or
terminate that user's access to the Services and/or suspend that user's
account.
10.3 The opening of multiple accounts on the Website or on any other sites
owned and/or operated by the Company in bad faith shall be considered an
abusive behavior.
10.4 In the event that the Company deems in its sole discretion that You
have been taking unfair advantage of the Company's bonuses or have executed
any other act in bad faith in relation to a bonus promotion offered on the
Website or on any other sites owned and/or operated by the Company, the
Company shall have the right to suspend or terminate Your accounts with the
Company and in such circumstances, the Company shall be under no obligation
to refund You any bonus funds or winnings that may be in Your accounts
according to applicable regulation.
10.5 An End User's account is made up of both Available Funds (those that
can be used in any applicable game or withdrawn subject to the Withdrawal
Policy) and Restricted Funds (the total of bonus funds that have not yet
met the wagering requirement and any winnings associated with such bonus
funds). If You have both Available Funds and Restricted Funds in your
account, the next wager You make will use Restricted Funds first. Available
Funds will only be used once your Restricted Funds balance is zero.
11. Obligations of the Company
11.1 The Company has no obligation to check whether users are using the
Services in accordance with this Agreement or the Additional Rules, as
updated from time to time.
11.2 Company may investigate or pursue complaints made by a player against
any other player using the Services and may take any action in connection
therewith, or take any action against a player for any reason, including
without limitation for violating the terms of this Agreement. The Company
may, at its sole discretion, decide to take appropriate action against any
person it suspects of engaging in any unlawful behavior or otherwise
violating the terms of this Agreement, but is under no obligation to do so.
Additionally, complaints may be filed with the Nevada Gaming Control Board.
11.3 The Company has no obligation to maintain account names or passwords.
If You misplace, forget or lose Your account name or password because of
anything other than the Company's error, the Company shall not be liable.
The System allows You the ability to reset Your password on the Website;
however, obtaining Your account name requires You to contact customer
service.
11.4 All personal information provided by You shall be subject to the
Privacy Policy.
12. Dispute Resolution
12.1 Dispute Resolution Mechanism Between Players
12.1.1 In case of any dispute raised between users and related directly to
the Services, the Company shall make reasonable efforts to assist the users
in reaching a solution; such discussions shall not be public and shall be
conducted privately. The users shall promptly attempt to resolve through
good faith discussions any dispute or disagreement between them relating to
their use of the Services, each of the users may escalate the dispute or
disagreement, first to the customer support team; if the customer support
team fails to reach an understanding within 7 days of the matter being
referred to the customer support team, the matter may be escalated to a
customer support manager.
12.1.2 If the dispute is not resolved according to the process described
above, the Company at its sole discretion may refer the dispute to
arbitration in accordance with this Agreement but will not initiate such
proceedings for the resolution of the dispute until the earlier of: (a) the
customer support team managers joint written conclusion that amicable
resolution through continued negotiation is unlikely; or (b) 30 days after
the matter was escalated to the managers. Disputes over $500 are reported
to the Nevada Gaming Control Board pursuant to the applicable law.
12.1.3 Dispute Resolution. Subject to the escalation process set forth
above, any dispute under this Agreement shall be referred to and resolved
in accordance with following provisions:
- 12.1.3.1 Company at its sole discretion, may apply to courts having
jurisdiction in the matter to obtain an injunction to prevent disclosure of
its confidential information.
- 12.1.3.2 For all other disputes arising under or in connection with the
Services, these disputes shall be exclusively referred to and finally
resolved by the Nevada State Gaming Control Board. The award and/or
determination shall be final and binding upon You and the Company and
judgment may be entered thereon in any court of competent jurisdiction.
- 12.1.3.3 In relation to any disputes between users, You accept and agree
that a random number generator will determine the randomly generated events
required in connection with the Services and where the result shown on the
Software (as installed and operated by Your hardware) conflicts with the
result shown on our server, the result shown on our server shall in all
circumstances take precedence. You understand and agree that the Company
records shall be the final authority in determining the terms of Your use
of the Services and the Company is not required to consider any dispute You
may have with regard to the Company's decisions in such matters. This
provision does not prejudice any rights or remedies You may have at law or
in equity.
- 12.1.3.4 Claims or disputes should be submitted within seven days after
the date of the original transaction and all claims or disputes should be
raised with the customer service department at support@wsop.com.
The proceedings contemplated by this section shall be as confidential and
private as permitted by law. To that end, the parties shall not disclose
the existence, content or results of any proceeding conducted in accordance
with this section, and materials submitted in connection with such
proceedings shall not be admissible in any other proceeding, provided,
however, that this confidentiality provision shall not prevent a petition
to vacate or enforce an award, and shall not bar disclosures required by
law.
12.1.4 This provision does not prejudice any rights or remedies You may
have at law or in equity. You hereby consent to the jurisdiction of the
State of Nevada to resolve any disputes arising out of the Gambling
Services in such case the hearing shall become public.
12.2 Disputes With The Company
12.2.1 In relation to any and all disputes between users and the Company,
You accept and agree that a random number generator will determine the
randomly generated events required in connection with the Services and
where the result shown on the Software (as installed and operated by your
hardware) conflicts with the result shown on our server, the result shown
on our server shall in all circumstances take precedence. You understand
and agree that (without prejudice to your other rights and remedies) the
Company records shall be the final authority in determining the terms of
your use of the Services and you shall have no right to dispute the
Company's decisions in regard to such matters.
12.2.2. In relation to any and all disputed between users and the Company
which is less than $500, the user has the right to request that the Nevada
Gaming Control Board conduct an investigation pursuant to the dispute
statute. Disputes over $500 are reported to the Nevada Gaming Control Board
pursuant to the dispute statute. The award and/or determination of the
Nevada Gaming Control Board in relation to any investigation into the
Services shall be final and binding and judgment may be entered thereon in
any court of competent jurisdiction.
12.3 All Disputes
12.3.1 Claims or disputes should be submitted within seven days after the
date of the original transaction or giving rise to the dispute and all
claims or disputes should be raised with the customer service department at
support@wsop.com
.
12.3.2 You hereby consent to the jurisdiction of the State of Nevada to
resolve any disputes arising out of the Gambling Services or use of the
Website.
13. NO WARRANTY
13.1 THE SERVICES AND THE SOFTWARE ARE PROVIDED "AS IS". THE COMPANY MAKES
NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY LAW,
STATUTE OR OTHERWISE) INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A
PARTICULAR PURPOSE, COMPLETENESS OR ACCURACY OF THE SERVICES OR THE
SOFTWARE OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS. THE ENTIRE
RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE SOFTWARE LIES WITH YOU.
13.2 THE COMPANY MAKES NO WARRANTY THAT THE SOFTWARE OR SERVICES WILL MEET
YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT
DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVER THAT MAKES IT
AVAILABLE ARE FREE OF VIRUSES OR BUGS OR REPRESENTS THE FULL FUNCTIONALITY,
ACCURACY, RELIABILITY OF THE MATERIALS OR AS TO RESULTS OR THE ACCURACY OF
ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICES.
13.3 IN THE EVENT OF SYSTEMS OR COMMUNICATIONS ERRORS OR MALFUNCTIONS, BUGS
OR VIRUSES RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE SERVICES
OR RESULTING IN LOSS OF DATA OR WINNINGS OR BONUSES OR ANYTHING ANALGOUS
THERETO BY YOU OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE,
THE COMPANY SHALL IN NO WAY BE LIABLE TO YOU AND THE COMPANY RESERVES THE
RIGHT TO VOID ALL GAMES IN QUESTION AND PAYMENTS IN RELATION THERETO AND
MAY TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS EXCEPT THAT THE COMPANY IS
NOT REQUIRED TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR
SERVICES.
13.4 IF YOU RECEIVE ANY WINNINGS OR BONUSES (OR ANY OTHER SIMILAR BENEFIT)
(“BENEFITS”) AS A RESULT OF ANY ERROR MADE BY THE COMPANY
OR ON THE COMPANY'S BEHALF (WHETHER TECHNICAL OR MANUAL) IN CALCULATING,
ALLOCATING OR DISTRIBUTING BENEFITS, WE MAY VOID THE BENEFITS AND, TO THE
EXTENT THAT YOU HAVE ALREADY RECEIVED OR BEEN CREDITED WITH A PAYMENT IN
RESPECT OF THE SAME, YOU WILL REPAY THAT AMOUNT TO US OR WE MAY DEDUCT IT
FROM YOUR ACCOUNT.
13.5 THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY YOUR
INTERNET SERVICE PROVIDER OR OTHER THIRD PARTY WITH WHOM YOU HAVE
CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE.
14. Limitations of Liability
End User acknowledges and agrees that:
14.1 You are free to choose whether to use the Services and do so at Your
sole option, discretion and risk.
14.2 Neither the Company, its affiliated companies or any third party
service provider (the "Affiliates") or its third party
licensors shall be liable to You or any third party in contract, tort,
negligence, or otherwise for any loss or damage whatsoever arising from or
in any way connected with Your use or any third party's use of the Software
or the Services, whether direct or indirect, including, without limitation,
damage for loss of business, loss of profits (including loss of or failure
to receive anticipated winnings), business interruption, loss of business
information, or any other pecuniary or consequential loss (even where We
have been notified by You of the possibility of such loss or damage).
14.3 Neither the Company nor its Affiliates or its third party licensors
shall be liable in contract, tort, negligence, or otherwise for any loss or
damage whatsoever arising from or in any way connected with Your use of any
link contained on the Website or otherwise via the Services. The Company,
its Affiliates and its third party licensors are not responsible for the
content contained on any Internet site linked to or from the Website or
otherwise via the Services.
14.4 The Company, its Affiliates and its third party licensors shall not be
liable to You or any third party for any modification to, suspension of or
discontinuance of the Software or the Services.
14.5 In the event that the Software or Services fails to operate correctly
as a result of, but not limited to, any delay or interruption in operation
or transmission, any loss or corruption of data or communication or lines
failure, any person's misuse of the Website, Services, or their respective
content, or any error or omission in content or any other factors beyond
our control: (a) the Company, its Affiliates and its third party licensors
will not be responsible for any loss, including loss of winnings, that may
result from the circumstances detailed in the paragraph above; and (b) if
any such errors result in an increase in winnings owed or paid to You, You
shall not be entitled to the winnings falling within such increase. You
shall immediately inform the Company of the error and shall repay any
winnings credited to Your account in error to the Company (as directed by
the Company) or the Company may, in its discretion, deduct an amount equal
to those winnings from Your account or set off such amount against any
money owed to You by the Company. If the Company is able to determine the
Software or Services fails to operate correctly as a result of factors
within the Company's control, the Company shall determine how to handle
player compensation.
14.6 Nothing in this Agreement will operate so as to exclude any liability
of the Company for fraud, death or personal injury that is caused by the
Company's negligence.
15. Breach of Terms and Conditions
15.1 As the End User, You agree to fully indemnify, defend and hold the
Company, Affiliates, third party service providers and licensors and their
respective companies, and their respective officers, directors and
employees harmless immediately on demand from and against all claims,
demands, liabilities, damages, losses, costs and expenses, including legal
fees and any other charges whatsoever, howsoever caused, that may arise as
a result of:
(a) any breach of this Agreement by You;
(b) any violation by You of any law or the rights of any third party;
(c) any use by You of the Services or Software or use by any other person
accessing the Services or Software using Your user identification, whether
or not with Your authorization; or
(d) any acceptance of any winnings.
15.2 In addition to any other remedy available to the Company, as the End
User, if You breach any of the terms and conditions of this Agreement and
any Additional Terms or the Company has reasonable grounds for suspecting
that You have breached the terms and conditions of this Agreement and any
Additional Terms Your winnings may be forfeited at the discretion of the
Company and the Company may retain any positive balance then existing in
Your account on account of any damages or other amounts owed by You to the
Company pending investigation and/or the conclusion of any legal
proceedings. Failure to comply with this Agreement may also result in
disqualification, account closure and/or legal action being taken against
You. Additionally, disputes may be investigated by the Nevada Gaming
Control Board.
16. Duration and Termination
16.1 This Agreement shall be in full force and effect immediately upon Your
completion of the registration process and valid download of the Software
with the Company and shall continue in full force and effect unless and
until terminated in accordance with its terms.
16.2 We may terminate this Agreement and Your account (including Your
username and password) immediately without notice:
(a) in the event, for any reason the Company decides to discontinue to
provide the Services in general or specifically to You;
(b) in the event Company believes that You have breached any of the terms
of this Agreement;
(c) in the event Your use of the Services has been in any way improper or
breaches the spirit of this Agreement;
(d) in the event Your account is associated in any way with any existing
account that has been terminated. If Your account is associated with, or
related to, existing suspended accounts, We may terminate Your account,
irrespective of the nature of this relationship, and the registration
details provided on said accounts;
(e) upon instruction of the appropriate law enforcement agency or
regulatory body; or
(f) for any other reason Company may determine.
Unless otherwise provided herein, or as required by law or regulation, on
termination of this Agreement any balance in Your account will be returned
to You within a reasonable time of Your request, subject to Company's right
to deduct any amounts owed by You to Company.
16.3 As the End User, You may terminate this Agreement and Your account
(including Your username and password) at any time by sending an email to
us at
support@wsop.com
, such termination is to take effect upon the Company terminating Your
account (including username and password), which shall occur within 7
calendar days after receipt by the Company of Your email on our servers in
Nevada, provided that You shall remain responsible for any activity on Your
account between sending us an email and the termination of Your account by
the Company.
16.4 On termination of this Agreement You shall:
(a) discontinue the use of the Software and the Services;
(b) pay all amounts due and owing to the Company; and
(c) remove and permanently delete the Software from Your computer equipment
and/or mobile device and destroy all related documentation in Your
possession, custody, power or control.
16.5 The right to terminate this Agreement given by this clause shall not
prejudice any other right or remedy of either party in respect of the
breach concerned (if any) or any other breach.
16.6 Upon the termination of this Agreement for any reason, except as
otherwise provided in this Agreement and subject to any rights or
obligations which have accrued prior to termination, neither party shall
have any further obligation to the other party under this Agreement.
In the event of our termination of this Agreement on account of Your breach
of this Agreement (including the Additional Rules) the Company is under no
obligation to refund You all the funds that may be in Your account, with
such funds being forfeited. In addition to terminating Your access to the
Services and/or suspending Your account, the Company reserves the right to
prevent You from accessing any of the Company's other websites or servers,
or accessing any other properties or services offered by the Company and
You shall have no claims against the Company in such regard.
16.7 If You have chosen to close Your account - for example, if You have
self-excluded Yourself from any of our Services, it is Your obligation to
abide by this restriction for the duration of the set period. If You open
new accounts, while under a period of self-exclusion or cooling off, from
any of the brands operated under the Company's umbrella, Company shall
close all accounts as soon as detected. Company is not obligated to refund
to You any funds You may have wagered or won through such accounts.
16.8 If You have previously self-excluded under our responsible gaming
program at any of our casinos or on-line gambling sites or under any
state-sponsored program, it is Your responsibility to refrain from opening
new accounts during the period of such exclusion. Responsible gaming
exclusions apply to all Company owned, managed, or operated properties or
gambling sites. While Company will take reasonable steps to deny access, it
is not obligating itself to prevent access. It is Your obligation to
refrain from opening new accounts in any of the brands operated by the
Company. If You do open any new accounts, We will close all accounts as
soon as detected. Company shall not be obligated to refund You any funds
You may have wagered or won through such account.
17. General
17.1 If any part of this Agreement shall be deemed unlawful, void or for
any reason unenforceable, then that provision shall be deemed to be
severable from the rest of this Agreement and shall not affect the validity
and enforceability of any of the remaining provisions of this Agreement. In
such cases, the part deemed invalid or unenforceable shall be construed in
a manner consistent with applicable law to reflect, as closely as possible,
the original intent of the parties.
17.2 No waiver by us of any terms of this Agreement shall be construed as a
waiver of any preceding or succeeding breach of any terms of this
Agreement.
17.3 Unless otherwise expressly stated, nothing in this Agreement shall
create or confer any rights or any other benefits to third parties.
17.4 Nothing in this Agreement shall be construed as creating any agency,
partnership, trust arrangement, fiduciary relationship or any other form of
joint enterprise between You and us.
17.5 This Agreement, together with the Privacy Policy and the Additional
Rules contain the entire agreement between the Company and You, relating to
Your use of the Software and the Services and supersedes any and all prior
agreements between the Company and You in relation to the same. You confirm
that, in agreeing to accept this Agreement, You have not relied on any
representations other than this Agreement, the Company's Privacy Policy and
the Additional Rules.
17.6 The Company reserves the right to transfer, assign, sublicense or
pledge this Agreement, in whole or in part, in the event of a
reorganization of the corporate group in which the Company exists or in the
event of a merger, sale of assets or other similar corporate transaction in
which the Company may be involved in.
17.7 As the End User, You agree to not transfer, assign, sublicense or
pledge in any manner whatsoever any of Your rights or obligations under
this Agreement.
17.8 Nothing in this Agreement shall be construed so as to grant You any
security interest whatsoever over the assets of the Company, including for
the avoidance of doubt on any amounts standing to the credit of Your
account.
17.9 Pursuant to State and/or Federal law, You may be required to complete
certain tax forms before winnings that exceed a taxable threshold can be
released into your bankroll. By using the Services, You agree to comply in
full with all applicable tax laws, and hereby release Company from any
liability associated with Your compliance therewith.
18. Nevada Regulations
Notwithstanding anything contained herein, the Services are provided in
accordance with applicable law and regulations.
19. Chat Feature
As part of Your use of the Services the Company may provide You with a chat
facility feature which You will be able to communicate with other users of
the Service. The Company reserves the right to review the chat and to keep
a record of all statements made on such facility. Your use of the chat
facility is subject to the following rules:
19.1 End User shall not make any statements that are sexually explicit or
offensive, including expressions of bigotry, racism, hatred or profanity.
19.2 End User shall not make statements that are abusive, defamatory,
harassing or insulting to other users of the Service.
19.3 End User shall not make statements that advertise, promote or
otherwise relate to any other online entities.
19.4 End User shall not make statements about the Company and/or its
service providers or the Website or any other Internet site connected to
the Company and/or its service providers that are untrue and/or malicious
and/or damaging to the Company and/or its service providers, the Website,
or any other Internet site affiliated with the Company and/or its service
providers.
19.5 End User shall not make upload, post, email, transmit or otherwise
make available through the Service or on the Website any material or
information that infringes any copyright, trademark, trade secret, patent,
right of privacy, right of publicity or other right of any person or
entity, or impersonates any other person.
19.6 Company is fully aware that English may not be the first language of
some of our players. However, at this current time, our policy upholds that
this is the only language permitted in our chat application.
19.7 In the event of Your breaching any of the above provisions relating to
the chat facility, the Company shall have the right to remove Your chat
privilege or even temporarily or permanently terminate Your account. Upon
such termination the Company shall refund You any funds which may be in
Your account over and above any amount which You may be owing to the
Company at such time (if any).
PLEASE NOTE: When using the chat facility any personally identifiable
information that You submit, can be read, collected, or used by other users
of the same chat facility and could be used by third parties to send You
unsolicited messages. The Company is not and shall not be responsible for
the personally identifiable information that You choose to submit via the
chat facility.
20. Customer Service Department and Special Promotions
20.1 For service quality assurance, calls made by You to the customer
service department may be recorded.
20.2 You hereby expressly consent to the Company using the contact details
provided by You on registration to occasionally contact You directly in
relation to Your use of the Services or any other products or services
offered by the Company, its partners or affiliates from time to time.
20.3 The Company will not tolerate any abusive behavior exhibited by users
of the Service to the Company's or its service provider's employees. In the
event that the Company, in its sole discretion, deems that Your behavior,
via telephone, live chat, email or otherwise, has been abusive or
derogatory towards any of the Company's or its service provider's
employees, the Company shall have the right to suspend or terminate Your
account with the Company.
20.4 The Company may, from time to time, offer You special promotions.
These promotions may be communicated to You by various means, including but
not limited to (i) email, (ii) telephone, (iii) SMS text message, (iv) Push
messages and (v) additional windows opening from within the Software.
Promotions begin at 12:01am and end at 11:59 pm Pacific on specified dates,
unless stated otherwise in the promotion's Terms & Conditions.
20.5 Company shall provide You with an opt-out option in relation to
various types of marketing communications from the Company and should You
choose to opt-out from communications, the Company shall respect Your
wishes in such regard.
21. Uninstall and Shortcut Additions
If You are using the download form of the Software and wish to have it
uninstalled You will be able to do so via the Add/Remove Programs on Your
computer.
Please note that upon installation of the Software the following shortcuts
shall be added to Your computer's desktop:
- Quick launch shortcut.
- Desktop icon.
- Client link from the Start Menu.
Brand folder with client and uninstall link from the Programs option on the
Start Menu.
Client link from the Games option on the Start Menu.
If You choose to uninstall the Software certain registration keys will
remain on Your computer in order to maintain responsible gaming rules,
monitor fraud attempts, and comply with any applicable regulation.
22. Minimum Hardware Requirements
In order to enjoy the Services, You are required to install a downloadable
application in relation to the poker offering on your computer, or use the
online version of the Services.
The minimum recommended specifications are:
22.1 For PC:
o OS - Windows 7 or higher
o CPU - 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
o RAM - 1 GHz (GB) (32-bit) or 2 GB (64-bit)
o HD - 250Mb available22.2 For Mac, once shall be applicable upon Company's
sole discretion:
o OS version: Mac OS X 10.6.8
o CPU: 2.4 GHz Intel Core 2 Duo
o Memory: 4GB DDR2 667 MHz
HD - 250Mb available
Supported Browser Requirements:
IE10 and above
Chrome 31.x, 41.x and above
FireFox 36.x and above
Safari 9 and above
22.3
You will need to have the Adobe Flash Player (10.1.16 and above) installed.
Should the Adobe Flash Player version installed be incompatible with the
requirement above, end-users will be prompted to download and install the
required version.
22.4 In relation to the mobile application on the iPhone and iPad, We
support version iOS 9.1 and above. With respect to the mobile application
on Android we support version 5 and above.
22.5 In relation to the mobile application on the android operating system
the minimum requirements are:
o ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and
AAC HW decoders
o Android™ 2.3 and above
o 256MB of RAM
Please note that We may discontinue support for outdated versions of the
abovementioned hardware or software at our sole discretion.
23. Governing Law
This Agreement including the Additional Rules and Privacy Policy and the
relationship between the parties shall be governed by, and interpreted in
accordance with, the laws of the State of Nevada. You hereby consent to the
exclusive jurisdiction of the courts in the State of Nevada to resolve any
disputes arising out of Internet or mobile gaming.
24. Language Discrepancies
This Agreement has been drafted in the English language. In the event of
any discrepancy between the meanings of any translated versions of this
Agreement and the English language version, the meaning of the English
language version shall prevail.
25. Player Disconnection
The player disconnection provisions applicable to Poker games are described
in the House Rules.
26. Provisions Relating to Specific Games
Poker
You hereby acknowledge that all bets placed by You in relation to
multi-player poker games are bets placed with other users and not bets
placed with or against the Company. The Company does not assume any risk
whatsoever for bets placed between You and any other user of the Service.
The Company does not under any circumstances either place or accept bets
itself.
You may not occupy more than one position at a poker table at any given
time, though You may occupy one position at several tables at any given
time.
You understand and agree that all of our multi-player poker games are
public and therefore may be reviewed and published by other players, either
at the time of the game or thereafter.
We provide multi-player poker games so as to provide a platform for users
to play poker and to bet with each other using the Software. In
consideration of this service We charge either:
(a) a commission (known as a rake) which is calculated in accordance with
the House Rules; or (b) a percentage of the "buy-in" fee for tournaments.
For Blast Tournaments, please see here.
Collusion
: Collusion occurs when two or more players attempt to gain an unfair
advantage which includes but is not limited to sharing knowledge of their
cards or other information and unless stated otherwise by the Company, by
agreeing to split a prize-pool. In cases of suspected collusion, the
Company shall be entitled to freeze the implicated players' accounts
pending investigation, and/or notify the proper authorities of the
suspected activity. Any player who colludes or attempts to collude with any
other player while using the Service may be permanently banned from using
the Service or the Software or any other related services of the Company,
their account may be terminated immediately and the Company shall be
entitled to retain all monies that are reasonably determined to have been
obtained as a result of collusion as determined by the dispute resolution
statute. We have developed and employ sophisticated proprietary technology
intended to seek out and identify players acting in collusion. If the
Company is informed during play about suspected collusive behavior, it may,
in its sole discretion, terminate suspected players' access to the Service
and/or suspend their accounts. No player shall have the right to require
the Company to take any other steps against players suspected of collusion,
cheating or any other form of fraud.
If You suspect that any player is colluding with another or cheating, You
can contact us via email at support@wsop.com.
Chip-Dumping
: Chip-dumping occurs when any player deliberately loses a hand in order to
transfer his chips to another player. In cases of suspected chip-dumping,
the Company shall be entitled to freeze the implicated players' accounts
pending investigation, and/or notify the proper authorities of the
suspected activity. Any player who is involved in an act of chip-dumping or
attempted chip-dumping while using the Service may be permanently banned
from using the Services or the Software or any other related services of
the Company and such player's account may be terminated immediately.
If Your account is associated with poker fraud in any way - for example
through Chip Dumping, or Collusion, We will be entitled to freeze Your
account pending investigation, and/or notify the Nevada Gaming Control
Board of the suspected activity, the outcome of which may result in the
closure of all Your accounts, You being barred from future use of the
Services, and the forfeiture of funds reasonably determined to have been
obtained as a result of such fraud.
27. Regulatory Body
If You are not satisfied with the resolution offered by the Company, You
may contact the Nevada Gaming Control Board. The Company and You consent to
the jurisdiction of the State of Nevada to resolve any disputes arising out
of interactive gaming that cannot be resolved between the Company and You.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS.