Legal | Terms of Service
WSOP.COM TERMS OF SERVICE
These Terms of Service were last updated on May 10th,
2021. You may always view the most recent version of these
Terms of Service here.
YOUR USE OF THIS GAMBLING SERVICE MEANS THAT YOU ACCEPT THE FOLLOWING
TERMS OF SERVICE WHICH ARE LEGALLY BINDING. IF YOU DO NOT AGREE TO BE
BOUND BY THEM, YOU SHOULD EXIT THE SERVICE IMMEDIATELY.
PLEASE READ THESE TERMS OF SERVICE (the “Terms of Service”) CAREFULLY BEFORE USING THIS SERVICE.
Caesars Interactive Entertainment New Jersey, LLC, a New Jersey limited
liability company, with offices at 2100 Pacific Avenue, Atlantic City, NJ
08401 (the "Company" or "We") is the
operator of the website domain www.wsop.com (the "Website
"). The Company is licensed and regulated by the New Jersey Casino Control
Commission (“CCC”) and the New Jersey Division of Gaming Enforcement
(“NJDGE”) for the purposes of operating and offering real-money
Internet-based or mobile application-based interactive gaming services
(hereinafter referred to as the “Gambling Services” or “ Services”).
When You (hereinafter referred to as the “End User” or “ user” or “You”) use the Website, or
Services, these Terms of Service (hereinafter referred to as the “ Terms of Service” or "Agreement") shall
apply to such use.
In addition to this Agreement, the Privacy Policy, which can be found at
http://www.wsop.com/legal/privacy-policy-nj/ (the " Privacy Policy") applies to your use of the Website and
the Services, and You should review it prior to any use of the Website or
the Services.
Your use of the Company's Gambling Services is strictly subject to all
additional rules which shall apply to the type of Gambling Services which
You are using, including, but not limited to, the "Bonus Policy
", the "Withdrawal Policy", the "Patron Protection Page", the "Location Verification Terms & Conditions", and the "House Rules" (together the "Additional Rules") in
each case as updated from time to time. The Privacy Policy and Additional
Rules are incorporated by reference into this Agreement and shall
constitute an integral part thereof.
1. Introduction
1.1 By registering with the Company via the Website and/or by using the
Company's Gambling Services via the Website and/or by marking the "I’m over
21 years of age accept these Terms and Conditions" box (or any other
similar wording), You agree to be bound by this Agreement, the Privacy
Policy and the Additional Rules in their entirety and without reservation.
As such, this Agreement constitutes a binding legal agreement between You
and the Company and together with the Privacy Policy and the Additional
Rules which are deemed to be an integral part hereof, this Agreement shall
govern your use of the Website and the Gambling Services at all times.
1.2 The Company operates the Website and offers the Services under an
Internet Gaming Permit issued by the NJDGE. All Gambling Services
transactions between You and the Company must take place in New Jersey.
1.3 The software offered by the Company’s licensor, which may be made
available in either downloadable or non-downloadable form (the " Software"), allows You to use the Gambling Services
currently available via the Website. The Company reserves the right to
suspend, modify, remove or add to the Services or Software in its sole
discretion, subject to any statute, regulations or direction from the NJDGE
with immediate effect and without notice. The Company shall not be liable
for any loss suffered by You resulting from any changes made and You shall
have no claims against the Company in such regard.
1.4 In respect to your use of the Services, You may only have one account
with each specific brand operated by the Company for which You will
register using your own legal name. You shall access the Software and use
the Services only via your own account, You may never access the Software
or use the Services by means of another person's account. Should You
attempt to open more than one account, under your own name or under any
other name, or should You attempt to use the Services by means of any other
person's account, We will be entitled to block your account pending
investigation, and/or notify the proper authorities of the suspected
activity, which may result in the closure of all your accounts, and You
being barred from future use of the Services.
2. Acceptance of Terms and Conditions
2.1 IF YOU DO NOT AGREE TO ANY OF THE PROVISIONS OF THIS AGREEMENT YOU
SHOULD IMMEDIATELY STOP USING THE SOFTWARE AND REMOVE THE SOFTWARE FROM
YOUR COMPUTER AND/OR ANY OTHER APPLICABLE DEVICE. BY REGISTERING WITH US,
USING THE SOFTWARE OR LOGGING ONTO THE WEBSITE, YOU EXPRESSLY CONSENT TO
THE TERMS OF THIS AGREEMENT.
2.2 We reserve the right to amend, modify, update and change any of the
terms and conditions of this Agreement (including any of the Additional
Rules) and the Privacy Policy from time to time and You may be required to
accept such changes to this Agreement and the Privacy Policy in order to
continue using the Services.
2.3 PLEASE NOTE: We take our responsibilities in relation to your privacy
very seriously and therefore changes to the Privacy Policy are strictly
subject to the modification provisions found therein.
2.4 Other than in relation to the Privacy Policy, please note that this
Agreement shall prevail in the event of any conflict between this Agreement
and any of the Additional Rules or other documents referred to in this
Agreement. For the avoidance of doubt, the Privacy Policy shall prevail in
the event of any conflict with this Agreement.
2.5 Your attention is drawn to our Privacy Policy at
http://www.wsop.com/legal/privacy-policy.asp which describes how We deal
with and protect your personal information. By accepting these Terms of
Service, You are also acknowledging and accepting the Privacy Policy .
3. Compliance with Laws and Location Verification
3.1 Use of the Services is restricted to users who are playing from
within the State of New Jersey. You represent, warrant and agree to ensure
that your use of the Software and the Services will comply at all
times with all applicable laws, statutes and regulations.
3.2 You acknowledge that You will be physically within the State of New
Jersey during any time of play and You will comply with our requirements in
connection with verifying your physical location at time of play.
3.3 We may verify the location of the device on which You are accessing
the Services (the “Device Location Service”). The Device
Location Service relies on WiFi or GPS signals to determine the geographic
location of the device on which You are accessing the Gambling Services.
Your device must have WiFi or GPS capability. You will not be able to play
for real money on the Gambling Services from a device that does not have
WiFi or GPS capability, or on which the WiFi or GPS (as applicable) has
been disabled.
Additional terms associated with location verification can be found here:
http://www.wsop.com/legal/mobile-terms-conditions-nj/
3.4 The Company shall not be responsible for any illegal or unauthorized
use of the Software and/or the Services by You. Please consult an attorney
if You have any doubts about the legality of your use of the Software and
the Services under the laws of any jurisdiction that applies to You. By
accepting these terms, You agree to assist the Company, to the extent You
are able, with its compliance with applicable laws and regulations.
3.5 Persons located outside of the State of New Jersey, at the time of
their activity, may not use the Services for real money play.
3.6 Under no circumstances will We nor any of our affiliates or third
party service providers and their respective affiliates be responsible
or liable in any respect for any losses You may incur as a result of
Your location not being able to be properly verified for any reason. By
using the Gambling Services, You understand and agree that such
responsibility or liability is borne exclusively by You.
4. Permitted Participation
4.1 No one under the age of 21 (individuals 21 or older referred to
herein as "Legally of Age") may download the Software or
use the Services under any circumstances and any person not Legally of Age
who downloads the Software or uses the Services will be in breach of the
terms of this Agreement and the laws of the State of New Jersey. It is a
criminal offense to allow a person who is not Legally of Age to participate
in Internet wagering. Anyone who facilitates someone not Legally of Age to
use the Services has committed a criminal offense and shall be prohibited
from using the Services. The Company reserves the right to request proof of
age at any stage, to verify that persons not Legally of Age are not using
the Services. The Company may terminate a person's account and exclude a
person from using the Software or the Services if proof of age is not
provided or if the Company suspects that a person using the Software or the
Services is not Legally of Age. Any initial deposits made by a player in
such account shall be returned within 60 business days of cancellation,
subject to NJDGE approval. The Company reserves its discretion with respect
to refund of any Bonuses or winning funds provided to or gained by the
player.
4.2 You hereby explicitly consent that We may verify your registration
details, such as your name, physical address where You reside, your date of
birth and social security number, and your passport identification (for non
US residents) to confirm that You are Legally of Age. We reserve the right
to verify that You have not been previously self-excluded with the Company,
the NJDGE and any casino or any program offered by a governmental agency
and otherwise remain on the Company’s self-exclusion list. By requesting
certain documents, We reserve the right to verify your information,
including your e-mail address and payment methods used, at any time.
Requested documents shall include, but are not limited to, (a) an identity
card such as a valid passport, driver’s license and/or social security, (b)
proof of address such as a utility bill, and (c) proof of payment method,
and can be uploaded through the Website’s Cashier. In Company’s sole
discretion, We may request notarized document copies, meaning the documents
must be stamped and attested to by a Notary Public. In the event our
request for documents is not completed by You to the Company’s
satisfaction, the Company will terminate the account and withhold any funds
that are present therein. Any initial deposit funds in such account shall
be returned within 7 business days of cancellation. Company reserves its
discretion with respect to the refund of any Bonuses or winning funds
provided to or gained by the player. Should the documents fail our internal
security check (for example, if We suspect that the documents have been
tampered with, or are in any way provided to mislead or misrepresent),
Company shall be under no obligation to accept such documents as valid, and
shall be under no obligation to provide feedback on the exact nature of our
findings with regards to the documents.
4.3 You hereby explicitly consent to the Company performing background
checks on any user and request any relevant documentation for any reason,
including, but not limited to, any investigation into the identity of the
user any credit checks performed on the member, or any inquiries into the
member's personal history. The basis for such investigations will be
dependent on the specific case, but could include, but is not limited to,
verification of the user’s registration details, such as the name, address
and age, verification of the user’s financial transactions, financial
standing and/or gaming activity. The Company shall be under no obligation
to advise the user of such an investigation taking place. Such activities
may include the use of specific third-party companies who perform the
investigations as required. The Company may decide, in its sole discretion,
to terminate a user’s account, and withhold all funds, on the basis that
such an investigation provides a negative or uncertain conclusion.
4.4 “Key employees” and other Company employees prohibited from wagering
in any casino or simulcasting facility in New Jersey are prohibited from
using the Services or creating an account with the Company.
4.5 All employees, consultants, directors, officers, agents of Company
and its affiliated entities shall comply with the Human Resources policies
of the Company prior to any use of Services.
4.6 You have the right to set responsible gaming limits and to self
exclude from the Services as detailed in the Patron Protection Page.
5. Information Technology/Intellectual Property
5.1 The Company hereby grants You the non-exclusive, non-transferable,
non-sub-licensable right to install and use the Software and all content
derived from the Software, including, but not limited to, the copyright and
all other intellectual property rights therein, in connection with the
Services in accordance with this Agreement. You may install the Software on
a hard disk or other storage device and may make back-up copies of the
Software, provided that such back-up copies are used only by You in
connection with the Services through a computer of which You are the
principal user. The Software's code, structure and organization are
protected by intellectual property rights. Without limiting the generality
of the foregoing, You must not: (a) copy, redistribute, publish, reverse
engineer, decompile, disassemble, modify, translate or make any attempt to
access the source code to create derivate works of the source code, or
otherwise; ?(b) sell, assign, sublicense, transfer, distribute, lease or
grant a security interest in the Software; ?(c) make the Software available
to any third party through a computer network or otherwise; ?(d) export the
Software to any country (whether by physical or electronic means); (e)
collect, compile, aggregate, display, market, sell or otherwise distribute
data or statistics obtained from the Services or Software; or (f) use the
Software in a manner prohibited by applicable laws, regulations and/or this
Agreement (together the "Prohibited Activities").
End User will be solely liable for any damages, costs or expenses arising
out of or in connection with the commission of any Prohibited Activities.
You shall notify the Company immediately upon becoming aware of the
commission by any person of any of the Prohibited Activities and shall
provide the Company with reasonable assistance with any investigations it
may conduct in light of the information provided by You in this respect.
5.2 The brand names relating to the Website and Services including, but
not limited to, “WORLD SERIES OF POKER”, “WSOP”, “www.wsop.com”, “WSOP.com”
and any other trademarks, service marks, trade names, domain names and
logos used by the Company are owned by the Company, its affiliated
entities, or its licensors with respect to the Services regardless of the
platform (hereinafter referred to as the "Trademarks") and
the Company, its affiliated entities and licensors (as applicable) reserve
all rights to such Trademarks. End User shall not use the Trademarks, or
any confusingly similar marks except as expressly permitted herein.
5.3 In addition to the rights to its Trademarks, the Company or one of
its affiliated entities and/or its licensors and/or its service providers
own the rights in all other content including, but not limited to, the
Software, games, images, pictures, graphics, photographs, animations,
videos, music, audio and text available via the Software or on the Website
or in connection with the Services (the "Site Content").
The Site Content is protected by copyright and/or other intellectual
property rights. The End User shall not modify any of the Site Content and
shall not copy, distribute, transmit, display, perform, reproduce, publish,
license, create derivative works from, transfer or sell any Site Content or
information or work contained in the Software or on the Website or used in
connection with the Services, except as expressly permitted herein.
5.4 You hereby acknowledge that by using the Services or the Software You
obtain no rights in the Trademarks or the Site Content and You may only use
the same in complete accordance with this Agreement.
5.5 You agree not to upload, post, email, transmit or otherwise make
available through the Services or on the Website any material or
information that infringes any copyright, trademark, trade secret, patent,
right of privacy, right of publicity or other right of any person or
entity, or impersonates any other person.
5.6 Notice and Procedure for Making Claims of Copyright or Intellectual
Property Infringement:
The Company respects the intellectual property rights of others and
requires users of the Services and the Website to do the same. The Company
may in its sole discretion immediately remove or disable any content or
block or terminate the account of any user that is found to have infringed
on the rights of the Company or of a third party, or that has otherwise
violated any intellectual property laws or regulations, or any of the terms
and conditions of this Agreement. The Company will, in appropriate
circumstances, terminate the accounts of repeat infringers. If You believe
any material available on the Website infringes upon a copyright, or
otherwise violates your intellectual property rights, You should notify the
Company’s Copyright Agent by providing the following information:
(a) Identify the copyrighted work or other intellectual property that You
claim has been infringed;
(b) Identify the material on the Website that may be an infringement with
enough detail so that We may locate it on the Website;
(c) A statement by You indicating a good faith belief that the disputed use
is not authorized by the copyright owner, its agent, or the law;
(d) A statement by You declaring under penalty of perjury that (a) the
above information in your notice is accurate, and (b) that You are the
owner of the copyright interest involved or that You are authorized to act
on behalf of that owner;
(e) Your address, telephone number, and email address; and
(f) Your physical or electronic signature.
The Company’s designated agent for notices of claims of copyright or other
intellectual property infringement is:
Caesars Interactive Entertainment New Jersey, LLC
Attn: Copyright Agent
One Caesars Palace Drive
Las Vegas, NV 89109
(702) 407-6300 (phone)
(702) 407-6420 (fax)
copyrightagent@caesars.com
(email)
6. Your Representations and Undertakings
In consideration of the rights granted to You to use the Services and the
Software, You represent, warrant, covenant and affirm that:
6.1 As the End User, You are Legally of Age, as defined in this
Agreement, of sound mind and capable of taking responsibility for your own
actions.
6.2 All details provided by You to the Company either during the
registration process or at any time thereafter, including as part of any
payment deposit transaction are true, current, correct, complete and match
the full name(s) on the credit/debit card(s) or other payment accounts
including payment via the automatic clearing house (ACH online check
transfers) or commonly referred to as “E-Checks” to be used to deposit or
receive funds in your account. You shall ensure that funds deposited into
an interactive gaming account from a financial institution shall not be
transferred out of the interactive gaming account to a different financial
institution and ensure You have sufficient available funds prior to
conducting any wagering activities. The Company does not extend credit to
any player for any reason for wagering or playing or any related activities
on the Website. You will promptly notify us of any changes to details
previously provided by You to the Company. From time to time You may be
requested to provide us with certain documents to verify the details of the
credit card used by You to deposit money to your account. Depending on the
outcome of these verification checks You may or may not be permitted to
deposit further monies with the credit card previously used by You. Should
any of the information that You provide to us be untrue, inaccurate,
misleading or otherwise incomplete, You will be in breach of this Agreement
and We reserve the right to terminate your account immediately and/or
prevent You from using the Software or the Services, in addition to any
other action that We may choose to take. You shall not transfer any funds
to any other player or account holder.
6.3 As the End User, your account with the Company is solely for your
benefit. You shall not allow anyone (including a relative) to use your
account, password or identity to access or use the Services or the Software
and You shall be fully responsible for any activities undertaken on your
account by a third party. You will not reveal your account username or
password to any person and You shall take all steps to ensure that such
details are not revealed to any person. You shall inform us immediately if
You suspect that your account is being used by a third party and/or any
third party has access to your account username or password so that We may
investigate such matter, and You will cooperate with us, as We may request,
in the course of such investigation.
6.4 As the End User, You are responsible for the security of your
username and password on your own computer and any device on which the
Software is or may be accessible including an internet access location. If
this username password combination is “hacked” from your computer, due to
any virus or malware that may be present on the computer that You access
your account with, this is your responsibility. You should report any
possible hacking attempts or security breaches from your computer terminal
immediately to the Company. It is the End User’s responsibility to
configure your client terminal’s auto lock feature to protect your client
terminal from unauthorised use.
6.5 As the End User, You have verified and determined that your use of
the Services does not violate any laws or regulations of any jurisdiction.
You fully understand the methods, rules and procedures of the Services and
Internet gambling in general. You understand that it is your responsibility
to ensure the details of bets and games are correct. You will not commit
any acts or display any conduct that damages the reputation of the Company.
6.6 As the End User, You are fully aware that there is a risk of losing
money when gambling by means of the Services and You are fully responsible
for any such loss. You agree that your use of the Services is at your sole
option, discretion and risk. In relation to any loss, You shall have no
claims whatsoever against the Company or any company within the same group
of companies as the Company or their respective directors, officers,
employees, service providers, agents, or any affiliates of any of the
foregoing.
6.7 As the End User, You acknowledge that by registering and using the
Services You have to provide the Company with certain personal details
about yourself (including details regarding your methods of payment). The
Company shall handle all information provided by You diligently and shall
not disclose such information to third parties except as provided for in
the Privacy Policy. We urge You to read the Privacy Policy to ensure that
You agree with our policies in relation to how your information is handled.
6.8 You acknowledge that the Software includes features provided by third
parties which may be installed on your device as part of the Software and
which may be automatically updated from time to time. Amongst others, such
features may access your hand history which is stored on your own device,
for the purpose of providing You with certain promotions and notifications.
You may elect not to enable recording of your hand history or to uninstall
the feature.
6.9 As the End User, You agree to use the Website, Services and Software
in complete accordance with the terms and conditions of this Agreement and
each of the Additional Rules, as amended from time to time, and shall abide
by all rules and instructions for playing the games that comprise the
Services.
6.10 You are solely responsible for all taxes and tax reporting to any
relevant governmental, taxation or other authority on any winnings paid to
You by the Company or any other related or affiliated entity, subject to
applicable local, state and/or federal tax regulations.
6.11 As the End User, You are solely responsible for any
telecommunication network and Internet access services and costs, other
consents and permissions required in connection with your use of the
Software and the Services. In case of any disconnection or interference
with the connection or any alteration to your system made by You, the
Company may not guarantee that the Software shall recall your exact status
prior to the disconnection event.
6.12 As the End User, You shall use the Services and the Software only in
good faith towards both the Company and the other players using the
Services. In the event that the Company deems You have been using the
Services or the Software in violation of any applicable law and/or to cause
direct or indirect harm or injury to the Company or any user of the
Services, the Company shall have the right, subject to any applicable law,
to terminate your account with the Services and any other accounts You may
hold with the Company and the Company shall be entitled to retain all
monies therein. You hereby expressly waive any future claims against the
Company in such regard, subject to any applicable laws.
6.13 As the End User, You acknowledge that certain games and tournaments,
which are included in the Services, are offered or may be offered upon
Company's sole discretion to You on a "shared basis" which enables the
Company to bring together users of the Services with other people who are
not users of the Services. In such cases, You accept that You may play with
or against other users, who may have different configurations to your own,
this includes but is not limited to different bet limits. You agree that,
at the Company's sole discretion, You may be pooled into these shared games
and tournaments and that, to the extent that You breach this Agreement, the
Company shall have the right to block You from playing on any games and
tournaments".
6.14 As the End User, You acknowledge and agree that should You choose to
self-exclude, as provided for by regulation, from the Services operated by
the Company or its affiliates, You shall not be permitted to open or use a
new account with any other website operated by the Company or use the
Services during your selected self-exclusion period, until such
self-exclusion has been lifted and the original account reopened. In the
event You are in breach of the foregoing, the Company will block any new
account You open with another website operated by the Company, refund any
funds You may deposit (or have previously deposited) therein, and shall not
be liable to refund You any funds You may have wagered or won through such
account.
6.15 You hereby grant the Company and/or the NJDGE your consent to
monitor and record your wagering communications and geographic location
information at all times and You shall have no claims against the Company
in such regard.
6.16 You acknowledge that in relation to peer-to-peer gaming, You may be
at a disadvantage in relation to other players as a result of technical
issues, such as slower network speeds or slower end user device
performance.
7. Prohibited Uses of the Sites and Services
7.1 Illegal Funds and Unlawful Activities: As the End User, You declare
that the source of funds used by You for gambling on the Website is not
illegal and that You will not use the Services in any way as a money
transfer system. You will not use the Services for any unlawful or
fraudulent activity or prohibited transaction (including money laundering)
under U.S Federal laws and/or the laws of the State of New Jersey, the
Regulations of the NJDGE and/or any directives or instructions of the
NJDGE. If the Company has a suspicion that You may be engaging in or have
engaged in fraudulent, unlawful or improper activity including, without
limitation, money laundering activities, or conduct otherwise in violation
of this Agreement, your access to the Services may be terminated
immediately and/or your account blocked. We are under no obligation to
accept any explanation provided by You as to the receipt of fraudulent
funds. If your account is terminated or blocked in such circumstances, the
Company is under no obligation to refund You any funds that may be in your
account, subject to approval of the NJDGE. In addition to terminating your
access to the Services and/or blocking your account, the Company reserves
the right to prevent You from accessing any of the Company's other websites
or servers, or accessing any other services offered by the Company. The
Company shall be entitled to inform relevant authorities, other online
service providers and banks, credit card companies, electronic payment
providers or other financial institutions (together " Interested Third Parties") of your identity and of any
suspected unlawful, fraudulent or improper activity. In the interests of
fair play it is prohibited to utilize any recognized betting techniques to
circumvent the standard house edge in our games. If the game play on your
account indicates that You are using such betting techniques We shall
immediately block the account and retain any funds in said account.
Furthermore, You may be placed on the NJDGE’s exclusion list. As the End
User, You agree to cooperate fully with the Company to investigate any and
all such activity.
7.2 Circumvention: We have developed and employ sophisticated proprietary
technology intended to seek out and identify users making fraudulent or
unlawful use of the Services or Software. You shall not break into, access
or attempt to break into or access or otherwise circumvent the Company's
security measures. If the Company believes, in its sole discretion, that
You are in breach of this clause, the Company may terminate your access to
the Services immediately and/or have your account terminated or blocked,
pending investigation, and/or notify the proper authorities of the
suspected activity, which may result in the closure of all your accounts,
and You being barred from future use of the Services. The Company reserves
the right to inform Interested Third Parties of your breach. If your
account is terminated or blocked in such circumstances, the Company is
under no obligation to refund You any of the funds that may be in your
account, with such funds being forfeited, subject to NJDGE approval. In
addition to terminating your access to the Services and/or blocking your
account, the Company reserves the right to prevent You from accessing any
of the Company's other websites or servers, or accessing any other
properties or services offered by the Company.
7.3 Software Aids - The use of any automated tool which in the Company’s
opinion is designed among other things to provide assistance in betting
decisions, to exchange the opponents’ hand histories, to enable You to find
a seat on a poker table, to automatically seat You at a poker table or
which is used in any way in connection with your use of the Services is
strictly prohibited. Therefore, the use of any software program, tool or
robot which in the Company's opinion is endowed with artificial
intelligence or any external devices, programs or applications (hereinafter
referred to as "Software Aid") in connection with your use of the Services
is strictly prohibited. We constantly review the use of the Services in
order to detect the use of Software Aids and in the event that We deem it
has been used, Company reserves the right to take any action We deem fit,
including immediately blocking access to the Services to the offending user
and terminating such user's account. If your account is terminated or
blocked in such circumstances, the Company is under no obligation to refund
You any of the funds that may be in your account, with such funds being
forfeited, subject to NJDGE approval. In addition to terminating your
access to the Services and/or blocking your account, the Company reserves
the right to prevent You from accessing any of the Company's other websites
or servers, or accessing any other properties or services offered by the
Company.
7.4 Intentional Disconnection: You may not intentionally disconnect from
a game while playing on the Website. If, in the Company's sole discretion,
You are in breach of this clause, the Company may terminate your access to
the Services immediately and/or have your account blocked. The Company
shall be under no obligation to refund You any monies that may be in your
account, with such funds being forfeited, subject to NJDGE approval. In
addition to terminating your access to the Services and/or blocking your
account, the Company reserves the right to prevent You from accessing any
of the Company's other websites or servers, or accessing any other
properties or services offered by the Company.
7.5 If We have reason to suspect that an account or group of accounts are
operating systematically in order to gain an advantage over another player
or to commit an act in bad faith in relation to other players or the
Company – for example employing specific wagering techniques to
disadvantage other players or wagering as a group, the Company shall have
the right to block or terminate all accounts and in such circumstances, the
Company shall be under no obligation to refund You any funds that may be in
your account, with such funds being forfeited, subject to NJDGE approval.
7.6 The Company will not provide any information to You with regards to
investigations or any subsequent outcome which it conducts into your use of
the Services.
8. Your Account
8.1 Your account is for your sole personal use only and shall not be used
for any professional, business or commercial purpose.
8.2 Company shall not be responsible for any third party access to your
account. Under no circumstances shall the Company be liable for any losses
incurred by You as a result of misuse of your password by any person or for
any unauthorized access to your account. All transactions where your
username and password have been entered correctly will be regarded as valid
whether or not authorized by You.
8.3 Monies held in your account shall not gain any monetary interest.
8.4 If You do not 'log on' to your account by either inserting your
account name andpassword or directly through a link sent by the Company for
any period of twelve consecutive months, your Account will be considered a
“dormant account” and we reserve the right to notify you that you have not
logged onto your account for such time. If you do not log onto your account
by either inserting your account name and password or directly through a
link sent by the Company for any period of twenty-four consecutive months,
any funds remaining on your account and any pending wagers shall be
forfeited.
8.5 We reserve the right to limit or refuse any bet, stake or other wager
made by You or through your account.
8.6 You may not sell or attempt to sell or otherwise transfer any chips,
bonuses or any other related items to any other individual or entity. If
Company finds evidence of such a sale or attempt sale, Company may
terminate your account. If your account is terminated or blocked in such
circumstances, the Company is under no obligation to refund You all the
funds that may be in your account, with such funds being forfeited, subject to NJDGE approval.
8.7 Where the Software uses a third-party application interface, not all
the information relating to your past gambling activities will be displayed
online.
8.8 If You have a child who is not Legally of Age, You must take special
care to ensure that they do not access the Services via your devices.
8.9 Please note that if you have set any limits, the timing of when such
winnings are released into you bankroll may affect the calculation of such
limits you have set. For more information on setting Responsible Gaming
limits please see the Patron Protection Page which can be found here.
9. Payment Transactions and Payment Fraud
9.1 Each user of the Service is fully responsible for paying all monies
owed to the Company. You agree that You will not make or attempt to make
any charge-backs, and/or deny or reverse any payment that You have made and
You will reimburse the Company for any charge-backs, denial or reversal of
payments You make and any loss suffered by the Company as a consequence
thereof. The Company may, at its sole discretion, cease to provide the
Services or withhold payment to certain users or to users paying with
certain credit cards.
9.2 Company reserves the right to use third party electronic payment
processors and/or financial institutions to process payments made by and to
You in connection with your use of the Services. To the extent that they do
not conflict with the terms of this Agreement, You agree to be bound by the
terms and conditions of such third party electronic payment processors
and/or financial institutions.
9.3 In the case of suspected or fraudulent payment, including use of
stolen credit cards, or any other fraudulent activity (including any
charge-back or other reversal of a payment or dispute or fraud relating to
ACH/e-checks), Company reserves the right to block or terminate a user's
account, reverse any pay-out made and recover any winnings. Company shall
be entitled to inform any relevant authorities or entities (including
credit reference agencies) of any payment fraud or otherwise unlawful
activity, and may employ collection services to recover payments. However,
under no circumstances shall the Company be liable for any unauthorized use
of credit cards, irrespective of whether or not the credit cards were
reported stolen.
9.4 All payments into your account must be from a single payment source,
such as a credit card, debit card, charge card or ACH/e-check on which You
are a named account holder.
9.5 We reserve the right to charge You fees for handling your deposits
and withdrawals to and from your account as may be detailed in the
"Cashier" from time to time.
10. Bonuses
10.1 All promotions, bonuses or special offers are subject to the
Company’s Bonus Policy published on the Website and
promotion-specific terms and conditions if applicable, and any bonus
credited to your account must be used in adherence with such terms and
conditions. We reserve the right to withdraw or amend any promotion, bonus
or special offer at any time.
10.2 In the event that the Company believes a user of the Service is
abusing or attempting to abuse a bonus or other promotion, or is likely to
benefit through abuse or lack of good faith from a gambling policy adopted
by the Company, then the Company may, at its sole discretion, deny,
withhold or withdraw from any user any bonus, offer or promotion, or
rescind any policy with respect to that user, either temporarily or
permanently, or terminate that user's access to the Services and/or block
that user's account.
10.3 The opening of multiple accounts on the Website or on any other
sites owned and/or operated by the Company in bad faith shall be considered
an abusive behavior.
10.4 A players account is made up of both Available Funds (those that can
be used in any applicable game or withdrawn subject to the Withdrawal
Policy) and Restricted Funds (the total of bonus funds that have not yet
met the wagering requirement and any winnings associated with such bonus
funds). If you have both Available Funds and Restricted Funds in your
account, the next wager you make will use Restricted Funds first. Available
Funds will only be used once your Restricted Funds balance is zero.
10.5 In the event that the Company deems in its sole discretion that You
have been taking unfair advantage of the Company's bonuses or have executed
any other act in bad faith in relation to a bonus promotion offered on the
Website or on any other sites owned and/or operated by the Company, the
Company shall have the right to block or terminate your accounts with the
Company and in such circumstances, the Company shall be under no obligation
to refund You any bonus funds or winnings that may be in your accounts
according to applicable regulation.
11. Obligations of the Company
11.1 The Company has no obligation to check whether users are using the
Services in accordance with this Agreement or the Additional Rules, as
updated from time to time.
11.2 Company may investigate or pursue complaints made by a player
against any other player using the Services and may take any action in
connection therewith, or take any action against a player for any reason,
including without limitation for violating the terms of this Agreement. The
Company may, at its sole discretion, decide to take appropriate action
against any person it suspects of engaging in any unlawful behavior or
otherwise violating the terms of this Agreement, but is under no obligation
to do so.
11.3 The Company has no obligation to maintain account names or
passwords. If You misplace, forget or lose your account name or password
because of anything other than the Company's negligence, the Company shall
not be liable.
11.4 The Company shall handle all personal information provided by You
strictly in accordance with our Privacy Policy.
12. Dispute Resolution
12.1 Dispute Resolution Mechanism Between Players
12.1.1 In case of any dispute raised between users and related directly
to the Services, the Company shall make reasonable efforts to assist the
users for the sake of reaching a quick and amicable solution; such
discussions shall not be public and shall be conducted privately. The users
shall promptly attempt to resolve through good faith discussions any
dispute or disagreement between them relating to their use of the Services,
each of the users may escalate the dispute or disagreement, first to the
customer support team; if the customer support team fails to reach an
understanding within 7 days of the matter being referred to the customer
support team, the matter may be escalated to their managers.
12.1.2 If the dispute is not resolved according to the process described
above, Company at its sole discretion may refer the dispute to arbitration
in accordance with this Agreement but will not initiate such proceedings
for the resolution of the dispute until the earlier of: (a) the customer
support team managers joint written conclusion that amicable resolution
through continued negotiation is unlikely; or (b) 30 days after the matter
was escalated to the managers.
12.1.3 Dispute Resolution. Subject to the escalation process set forth
above, any dispute under this Agreement shall be referred to and resolved
in accordance with following provisions:
- 12.1.3.1 Company, in its sole discretion, may apply to courts having
jurisdiction in the matter to obtain an injunction to prevent disclosure of
its confidential information.
- 12.1.3.2 In relation to any and all disputes between users, You accept
and agree that a random number generator will determine the randomly
generated events required in connection with the Services and where the
result shown on the Software (as installed and operated by your hardware)
conflicts with the result shown on our server, the result shown on our
server shall in all circumstances take precedence. You understand and agree
that the Company records shall be the final authority in determining the
terms of your use of the Services and the Company is not required to
consider any dispute You may have with regard to the Company's decisions in
such matters. This provision does not prejudice any rights or remedies You
may have at law or in equity.
The proceedings contemplated by this section shall be as confidential and
private as permitted by law. To that end, the parties shall not disclose
the existence, content or results of any proceeding conducted in accordance
with this section, and materials submitted in connection with such
proceedings shall not be admissible in any other proceeding, provided,
however, that this confidentiality provision shall not prevent a petition
to vacate or enforce an award, and shall not bar disclosures required by
law.
12.1.4 This provision does not prejudice any rights or remedies You may
have at law or in equity. You hereby consent to the jurisdiction of the
State of New Jersey to resolve any disputes arising out of the Gambling
Services in such case the hearing shall become public.
12.2 Disputes With The Company
In relation to any and all disputes between users and the Company, You
accept and agree that random number generator will determine the randomly
generated events required in connection with the Services and where the
result shown on the Software (as installed and operated by your hardware)
conflicts with the result shown on our server, the result shown on our
server shall in all circumstances take precedence. You understand and agree
that (without prejudice to your other rights and remedies) the Company
records shall be the final authority in determining the terms of your use
of the Services and You shall have no right to dispute the Company's
decisions in regard to such matters.
12.3 All Disputes
12.3.1 All claims or disputes should be raised with the customer service
department at NJSupport@wsop.com,
in a timely manner to allow the Company to promptly respond to the user.
12.3.2 In the event that You have exhausted all reasonable means in
resolving a complaint which You may have in relation to the Services, You
may utilize the NJDGE's Internet Dispute Form which may be found on the
NJDGE website. For more information, please see here.
12.3.3 You agree to provide the Company with all the relevant information
or evidence which the Company reasonably requires to review your claim or
dispute.
12.3.4 You hereby consent to the jurisdiction of the State of New Jersey
to resolve any disputes arising out of the Gambling Services or use of the
Website.
13. NO WARRANTY
13.1 THE SERVICES AND THE SOFTWARE ARE PROVIDED "AS IS". THE COMPANY
MAKES NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS OR IMPLIED (WHETHER BY
LAW, STATUTE OR OTHERWISE) INCLUDING, BUT NOT LIMITED TO, IMPLIED
WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS
FOR A PARTICULAR PURPOSE, COMPLETENESS OR ACCURACY OF THE SERVICES OR THE
SOFTWARE OR INFRINGEMENT OF APPLICABLE LAWS AND REGULATIONS. THE ENTIRE
RISK AS TO THE USE, QUALITY AND PERFORMANCE OF THE SOFTWARE LIES WITH YOU.
13.2 THE COMPANY MAKES NO WARRANTY THAT THE SOFTWARE OR SERVICES WILL
MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE,
THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE OR THE SERVER THAT
MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR REPRESENTS THE FULL
FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS OR AS TO RESULTS OR
THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH THE SERVICES.
13.3 A MALFUNCTION VOIDS ALL PAYS. IN THE EVENT OF SYSTEMS OR
COMMUNICATIONS ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES RELATING TO ACCOUNT
SETTLEMENT OR OTHER ELEMENTS OF THE SERVICES OR RESULTING IN LOSS OF DATA
OR WINNINGS OR BONUSES OR ANYTHING ANALGOUS THERETO BY YOU OR ANY OTHER
DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE, THE COMPANY SHALL IN NO WAY
BE LIABLE TO YOU AND THE COMPANY SHALL VOID ALL GAMES IN QUESTION AND
PAYMENTS (WHENEVER SUCH SYSTEMS OR COMMUNICATIONS ERRORS OR MALFUNCTIONS,
BUGS OR VIRUSES ARE DISCOVERED) IN RELATION THERETO AND MAY TAKE ANY OTHER
ACTION TO CORRECT SUCH ERRORS EXCEPT THAT THE COMPANY IS NOT REQUIRED TO
PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES.
13.4 IF YOU RECEIVE ANY WINNINGS OR BONUSES (OR ANY OTHER SIMILAR BENEFIT)
(“BENEFITS”) AS A RESULT OF ANY ERROR MADE BY THE COMPANY
OR ON THE COMPANY'S BEHALF (WHETHER TECHNICAL OR MANUAL) IN CALCULATING,
ALLOCATING OR DISTRIBUTING BENEFITS, WE MAY VOID THE BENEFITS AND, TO THE
EXTENT THAT YOU HAVE ALREADY RECEIVED OR BEEN CREDITED WITH A PAYMENT IN
RESPECT OF THE SAME, YOU WILL REPAY THAT AMOUNT TO US OR WE MAY DEDUCT IT
FROM YOUR ACCOUNT.
13.5 THE COMPANY SHALL NOT BE LIABLE FOR ANY ACTS OR OMISSIONS MADE BY
YOUR INTERNET SERVICE PROVIDER OR OTHER THIRD PARTY WITH WHOM YOU HAVE
CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS THE SITE.
14. Limitations of Liability
End User acknowledges and agrees that:
14.1 You are free to choose whether to use the Services and do so at your
sole option, discretion and risk.
14.2 Neither the Company, its affiliated companies or any third party
service provider (the "Affiliates") or its third party
licensors shall be liable to You or any third party in contract, tort,
negligence, or otherwise for any loss or damage whatsoever arising from or
in any way connected with your use or any third party's use of the Software
or the Services, whether direct or indirect, including, without limitation,
damage for loss of business, loss of profits (including loss of or failure
to receive anticipated winnings), business interruption, loss of business
information, or any other pecuniary or consequential loss (even where We
have been notified by You of the possibility of such loss or damage).
14.3 Neither the Company nor its Affiliates or its third party licensors
shall be liable in contract, tort, negligence, or otherwise for any loss or
damage whatsoever arising from or in any way connected with your use of any
link contained on the Website or otherwise via the Services. The Company,
its Affiliates and its third-party licensors are not responsible for the
content contained on any Internet site linked to or from the Website or
otherwise via the Services.
14.4 The Company, its Affiliates and its third-party licensors shall not
be liable to You or any third party for any modification to, suspension of
or discontinuance of the Software or the Services.
14.5 In the event that the Software or Services fails to operate
correctly as a result of, but not limited to, any delay or interruption in
operation or transmission, any loss or corruption of data or communication
or lines failure, any person's misuse of the Website, Services, or their
respective content, or any error or omission in content or any other
factors beyond our control:
(a) the Company, its Affiliates and its third party licensors will not be
responsible for any loss, including loss of winnings, that may result from
the circumstances detailed in the paragraph above; and (b) if any such
errors result in an increase in winnings owed or paid to You, You shall not
be entitled to the winnings falling within such increase. You shall
immediately inform the Company of the error and shall repay any winnings
credited to your account in error to the Company (as directed by the
Company) or the Company may, in its discretion, deduct an amount equal to
those winnings from your account or set off such amount against any money
owed to You by the Company, as permitted under New Jersey gaming
regulations.
14.6 Nothing in this Agreement will operate so as to exclude any
liability of the Company for fraud, death or personal injury that is caused
by the Company's negligence.
15. Breach of Terms and Conditions
15.1 As the End User, You agree to fully indemnify, defend and hold the
Company, Affiliates, third party service providers and licensors and their
respective companies, and their respective officers, directors and
employees harmless immediately on demand from and against all claims,
demands, liabilities, damages, losses, costs and expenses, including legal
fees and any other charges whatsoever, howsoever caused, that may arise as
a result of:
(a) any breach of this Agreement by You;
(b) any violation by You of any law or the rights of any third party;
(c) any use by You of the Services or Software or use by any other person
accessing the Services or Software using your user identification, whether
or not with your authorization; or
(d) any acceptance of any winnings.
15.2 In addition to any other remedy available to the Company, as the End
User, if You breach any of the terms and conditions of this Agreement and
any Additional Terms or the Company has reasonable grounds for suspecting
that You have breached the terms and conditions of this Agreement, and any
Additional Terms, your winnings may be forfeited at the discretion of the
Company and the Company may retain any positive balance then existing in
your account on account of any damages or other amounts owed by You to the
Company pending investigation and/or the conclusion of any legal
proceedings. Failure to comply with this Agreement may also result in
disqualification, account closure and/or legal action being taken against
You.
16. Duration and Termination
16.1 This Agreement shall be in full force and effect immediately upon
your completion of the registration process and valid download of the
Software with the Company and shall continue in full force and effect
unless and until terminated in accordance with its terms.
16.2 We may terminate this Agreement and your account (including your
username and password) immediately without notice:
(a) in the event, for any reason the Company decides to discontinue to
provide the Services in general or specifically to You;
(b) in the event Company believes that You have breached any of the terms
of this Agreement;
(c) in the event your use of the Services has been in any way improper or
breaches the spirit of this Agreement;
(d) in the event your account is associated in any way with any existing
account that has been terminated. If your account is associated with, or
related to, existing blocked accounts, We may terminate your account,
irrespective of the nature of this relationship, and the registration
details provided on said accounts;
(e) upon instruction of the appropriate law enforcement agency or
regulatory body; or
(f) for any other reason Company may determine.
Unless otherwise provided herein, or as required by law or regulation, on
termination of this Agreement any balance in your account will be returned
to You within a reasonable time of your request, subject to Company’s right
to deduct any amounts owed by You to Company.
16.3 As the End User, You may terminate this Agreement and your account
(including your username and password) at any time by sending an email to
us at NJSupport@wsop.com, such termination is to take effect upon the
Company terminating your account (including username and password), which
shall occur within 7 calendar days after receipt by the Company of your
email, provided that You shall remain responsible for any activity on your
account between sending us an email and the termination of your account by
the Company.
16.4 On termination of this Agreement You shall:
(a) discontinue the use of the Software and the Services;
(b) pay all amounts due and owing to the Company; and
(c) remove and permanently delete the Software from your computer equipment
and/or mobile device and destroy all related documentation in your
possession, custody, power or control.
16.5 The right to terminate this Agreement given by this clause shall not
prejudice any other right or remedy of either party in respect of the
breach concerned (if any) or any other breach.
16.6 Upon the termination of this Agreement for any reason, except as
otherwise provided in this Agreement and subject to any rights or
obligations which have accrued prior to termination, neither party shall
have any further obligation to the other party under this Agreement.
In the event of our termination of this Agreement on account of your breach
of this Agreement (including the Additional Rules) the Company is under no
obligation to refund You all the funds that may be in your account, with
such funds being forfeited, subject to NJDGE approval. In addition to
terminating your access to the Services and/or blocking your account, the
Company reserves the right to prevent You from accessing any of the
Company's other websites or servers, or accessing any other properties or
services offered by the Company and You shall have no claims against the
Company in such regard.
16.7 If You have chosen to close your account – for example, if You have
self-excluded yourself from any of our Services, it is your obligation to
abide by this restriction for the duration of the set period. If You open
new accounts, while under a period of self-exclusion or cooling off, from
any of the brands operated under the Company's umbrella, Company shall
close all accounts as soon as detected. Company is not obligated to refund
to You any funds You may have wagered or won through such accounts, subject
to New Jersey gaming regulations.
16.8 If You have previously self-excluded under our responsible gaming
program at any of our casinos or on-line gambling sites or under any
state-sponsored program, it is your responsibility to refrain from opening
new accounts during the period of such exclusion. Responsible gaming
exclusions apply to all Company owned, managed, or operated properties or
gambling sites. While Company will take reasonable steps to deny access, it
is not obligating itself to prevent access. It is your obligation to
refrain from opening new accounts in any of the brands operated by the
Company. If You do open any new accounts, We will close all accounts as
soon as detected. Company shall not be obligated to refund You any funds
You may have wagered or won through such account.
17. General
17.1 If any part of this Agreement shall be deemed unlawful, void or for
any reason unenforceable, then that provision shall be deemed to be
severable from the rest of this Agreement and shall not affect the validity
and enforceability of any of the remaining provisions of this Agreement. In
such cases, the part deemed invalid or unenforceable shall be construed in
a manner consistent with applicable law to reflect, as closely as possible,
the original intent of the parties.
17.2 No waiver by us of any terms of this Agreement shall be construed as
a waiver of any preceding or succeeding breach of any terms of this
Agreement.
17.3 Unless otherwise expressly stated, nothing in this Agreement shall
create or confer any rights or any other benefits to third parties.
17.4 Nothing in this Agreement shall be construed as creating any agency,
partnership, trust arrangement, fiduciary relationship or any other form of
joint enterprise between You and us.
17.5 This Agreement, together with the Privacy Policy and the Additional
Rules contain the entire agreement between the Company and You, relating to
your use of the Software and the Services and supersedes any and all prior
agreements between the Company and You in relation to the same. You confirm
that, in agreeing to accept this Agreement, You have not relied on any
representations other than this Agreement, the Company’s Privacy Policy and
the Additional Rules.
17.6 The Company reserves the right to transfer, assign, sublicense or
pledge this Agreement, in whole or in part without your consent: (i) to any
entity within the same corporate group of the Company; or (ii) in the event
of a merger, sale of assets or other similar corporate transaction in which
the Company may be involved in.
17.7 As the End User, You agree to not transfer, assign, sublicense or
pledge in any manner whatsoever any of your rights or obligations under
this Agreement.
17.8 Nothing in this Agreement shall be construed so as to grant You any
security interest whatsoever over the assets of the Company, including for
the avoidance of doubt on any amounts standing to the credit of your
account.
17.9 Subject to applicable laws and regulation, the Company may outsource
any or all of the Services it provides under the Agreement to third
parties.
17.10 Pursuant to State and/or Federal law, You may be required to
complete certain tax forms before winnings that exceed a taxable threshold
can be released into your bankroll. By using the Services, You agree to
comply in full with all applicable tax laws, and hereby release Company
from any liability associated with your compliance therewith.
18. New Jersey Regulations
Notwithstanding anything contained herein, the Services are provided in
accordance with the New Jersey Casino Control Act, N.J.S.A. 5:12-1 et seq. and the Regulations of the NJDGE, N.J.A.C.
13:69-1.1 et seq. and the Company's Internal Controls.
19. Chat Feature
As part of your use of the Services the Company may provide You with a chat
facility feature which You will be able to communicate with other users of
the Service. The Company reserves the right to review the chat and to keep
a record of all statements made on such facility. Your use of the chat
facility is subject to the following rules:
19.1 End User shall not make any statements that are sexually explicit or
offensive, including expressions of bigotry, racism, hatred or profanity.
19.2 End User shall not make statements that are abusive, defamatory,
harassing or insulting to other users of the Service.
19.3 End User shall not make statements that advertise, promote or
otherwise relate to any other online entities.
19.4 End User shall not make statements about the Company and/or its
service providers or the Website or any other Internet site connected to
the Company and/or its service providers that are untrue and/or malicious
and/or damaging to the Company and/or its service providers, the Website,
or any other Internet site affiliated with the Company and/or its service
providers.
19.5 End User shall not make upload, post, email, transmit or otherwise
make available through the Service or on the Website any material or
information that infringes any copyright, trademark, trade secret, patent,
right of privacy, right of publicity or other right of any person or
entity, or impersonates any other person.
19.6 Company is fully aware that English may not be the first language of
some of our players. However, at this current time, our policy upholds that
this is the only language permitted in our chat application.
19.7 In the event of your breaching any of the above provisions relating
to the chat facility, the Company shall have the right to remove your chat
privilege or even temporarily or permanently terminate your account. Upon
such termination the Company shall refund You any funds which may be in
your account over and above any amount which You may be owing to the
Company at such time (if any).
PLEASE NOTE: When using the chat facility any personally identifiable
information that You submit, can be read, collected, or used by other users
of the same chat facility and could be used by third parties to send You
unsolicited messages. The Company is not and shall not be responsible for
the personally identifiable information that You choose to submit via the
chat facility.
20. Customer Service Department and Special Promotions
20.1 For service quality assurance, calls made by You to the customer
service department may be recorded.
20.2 You hereby expressly consent to the Company using the contact
details provided by You on registration to occasionally contact You
directly in relation to your use of the Services or any other products or
services offered by the Company, its partners or affiliates from time to
time.
20.3 The Company will not tolerate any abusive behavior exhibited by
users of the Service to the Company’s or its service provider’s employees.
In the event that the Company, in its sole discretion, deems that your
behavior, via telephone, live chat, email or otherwise, has been abusive or
derogatory towards any of the Company's or its service provider’s
employees, the Company shall have the right to block or terminate your
account with the Company.
20.4 The Company may, from time to time, offer You special promotions.
These promotions may be communicated to You by various means, including but
not limited to (i) email, (ii) telephone, (iii) SMS text message, and (iv)
additional windows opening from within the Software. Promotions begin at
12:01am and end at 11:59 pm Eastern on specified dates, unless stated
otherwise in the promotion’s Terms & Conditions.
20.5 Company shall provide You with an opt-out option in relation to
various types of marketing communications from the Company and should You
choose to opt-out from communications, the Company shall respect your
wishes in such regard.
21. Uninstall and Shortcut Additions
If You are using the download form of the Software and wish to have it
uninstalled You will be able to do so via the Add/Remove Programs on your
computer.
Please note that upon installation of the Software the following shortcuts
shall be added to your computer's desktop:
21.1 Quick launch shortcut.
21.2 Desktop icon.
21.3 Client link from the Start Menu.
21.4 Brand folder with client and uninstall link from the Programs option
on the Start Menu.
21.5 Client link from the Games option on the Start Menu.
If You choose to uninstall the Software certain registration keys will
remain on your computer in order to maintain responsible gaming rules,
monitor fraud attempts, and comply with any applicable regulation.
22. Minimum Hardware Requirements
In order to enjoy the Services, You are required to either install a
downloadable application in relation to the poker offering on your
computer, or use the online version of the Services.
The minimum recommended specifications for the download version are:
22.1 For PC:
o OS: Windows 7 or higher
o CPU: 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
o RAM: 1 GHz (GB) (32-bit) or 2 GB (64-bit)
o HD: 250Mb available
22.2 For Mac, which shall be applicable upon Company's sole discretion :
o OS version: Mac OS X 10.6.8
o CPU: 2.4 GHz Intel Core 2 Duo
o RAM: 4GB DDR2 667 MHz
o HD: 250 Mb available
Supported Browser Requirements:
Latest Chrome, Firefox and Edge browser versions on PC
Latest Safari version on Mac
22.3 In relation to the mobile application on the iPhone and iPad, We
support version iOS 10 and above. With respect to the mobile application on
Android we support version 6 and above.
22.4 In relation to the mobile application on the Android operating
system the minimum requirements are:
o ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and
AAC HW decoders
o 256MB of RAM
Please note that We may discontinue support for outdated versions of the
abovementioned hardware or software at our sole discretion.
23. Governing Law
This Agreement including the Additional Rules and Privacy Policy and the
relationship between the parties shall be governed by, and interpreted in
accordance with, the laws of the State of New Jersey. You hereby consent to
the exclusive jurisdiction of the courts in the State of New Jersey to
resolve any disputes arising out of Internet or mobile gaming.
24. Language Discrepancies
This Agreement has been drafted in the English language. In the event of
any discrepancy between the meanings of any translated versions of this
Agreement and the English language version, the meaning of the English
language version shall prevail.
25. Player Disconnection
25.1 Casino Games
You hereby agree that in the event that the Live Casino is disconnected due
to unsuitable hardware, software and/or connection configurations on your
part, We shall be under no obligation to refund to You any monies and the
Company will not be responsible for any loss, including loss of winnings,
which may result.
25.2
For Casino Games Other Than for Live Roulette, Live Baccarat, Live
Blackjack and Live Poker
Without derogating from Sections 6.11, 7.4, 12.1.3.2 12.2 and 25.1 above,
the following provisions will apply in the event of your disconnection from
the server while playing a casino game:
(i) If no further action by You is required to complete the casino game,
the final outcome shall be determined by the random number generator. Upon
your reconnection to the server You can view the game’s final outcome by
clicking on “My Account”, and then selecting “My History”.
(ii) If any further action by You is required to complete the casino game
the random number generator will not automatically determine the final
outcome. Upon your reconnection to the server, You can continue to play the
game from the point immediately prior to the disconnection. You have 8
weeks from your disconnection from the casino game to complete it. If You
have not completed the game by the end of such 8 week period, the game will
then automatically terminate and any bets made by You relating to such game
shall be deducted from your account.
25.3 Live Roulette and Live Baccarat
Without derogating from Sections 6.11, 7.4, 12.1.3.2, 12.2 and 25.1
above, should a disconnection occur from a game round, any placed bets
remain valid and are settled in your absence. Upon reconnecting, You can
view bet outcomes in the History window.
25.4 Live Blackjack and Live Poker
Without derogating from the eleventh bullet point in Sections 6.11, 7.4,
12.1.3.2, 12.2 and 25.1 above, should a disconnection occur from a game
round while betting time remains, any bets placed will be void and the bets
will be returned to You. If You are disconnected after betting is closed,
placed bets remain valid and are settled in your absence. Upon
reconnecting, You can view bet outcomes in the History window.
If You have any further questions with regards to disconnection while
playing casino games, You can contact us at NJSupport@wsop.com.
25.5
Poker Games (other than Live Blackjack and Live Poker)
The player
disconnection provisions applicable to Poker games are described in the House
Rules.
26. Provisions Relating to Specific Games
Jackpot Winnings
The Company reserves the right, for a reasonable period of time, to review
your jackpot win to ensure its validity for a period of up to 5 business
days.
Poker
You hereby acknowledge that all bets placed by You in relation to
multi-player poker games are bets placed with other users and not bets
placed with or against the Company. The Company does not assume any risk
whatsoever for bets placed between You and any other user of the Service.
The Company does not under any circumstances either place or accept bets
itself.
You may not occupy more than one position at a poker table at any given
time, though You may occupy one position at several tables at any given
time.
You understand and agree that all of our multi-player poker games are
public and therefore may be reviewed and published by other players, either
at the time of the game or thereafter.
We provide multi-player poker games so as to provide a platform for users
to play poker and to bet with each other using the Software. In
consideration of this service We charge either:
(a) a commission (known as a rake) which is calculated in accordance with
the House Rules; or (b) a percentage of the "buy-in" fee for tournaments.
For Blast Tournaments, please see here.
On a mobile or tablet device, you will only be able to play one poker game
or tournament at a time.
Collusion
: Collusion occurs when two or more players attempt to gain an unfair
advantage which includes but is not limited to sharing knowledge of their
cards or other information, and unless stated otherwise by the Company, by
agreeing to split a prize-pool. In cases of suspected collusion, the
Company shall be entitled to freeze the implicated players’ accounts
pending investigation, and/or notify the proper authorities of the
suspected activity. Any player who colludes or attempts to collude with any
other player while using the Service may be permanently banned from using
the Service or the Software or any other related services of the Company,
their account may be terminated immediately and the Company shall be
entitled to retain all monies that are reasonably determined to have been
obtained as a result of collusion. We have developed and employ
sophisticated proprietary technology intended to seek out and identify
players acting in collusion. If the Company is informed during play about
suspected collusive behavior, it may, in its sole discretion, terminate
suspected players' access to the Service and/or block their accounts. No
player shall have the right to require the Company to take any other steps
against players suspected of collusion, cheating or any other form of
fraud.
If You suspect that any player is colluding with another or cheating, You
can contact us via email at NJSupport@wsop.com.
Chip-Dumping
: Chip-dumping occurs when any player deliberately loses a hand in order to
transfer his chips to another player. In cases of suspected chip-dumping,
the Company shall be entitled to freeze the implicated players’ accounts
pending investigation, and/or notify the proper authorities of the
suspected activity. Any player who is involved in an act of chip-dumping or
attempted chip-dumping while using the Service may be permanently banned
from using the Services or the Software or any other related services of
the Company and such player's account may be terminated immediately.
If your account is associated with poker fraud in any way – for example
through Chip Dumping, or Collusion, We will be entitled to freeze your
account pending investigation, and/or notify the proper authorities of the
suspected activity, the outcome of which may result in the closure of all
your accounts, You being barred from future use of the Services, and the
forfeiture of funds reasonably determined to have been obtained as a result
of such fraud.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS.