Legal | Responsible Gaming
Responsible Gaming on the WSOP.com Real-Money Poker Platform
Promoting Responsible Gaming
At WSOP.com, we want all of our customers to enjoy real-money gambling as a planned and budgeted entertainment option - like an evening out for dinner, the
theater, or a sporting event. But, as with many other things in life, it is possible to get too much of a good thing. Moderation is the key for all who
The decision to gamble is a personal choice. No one should feel pressure to gamble - from others or themselves.
Gambling should not be perceived as essential to having a good time.
Limits should be set before starting to gamble. Money spent on gambling should be considered the cost of entertainment. People should gamble only
with money they can afford to lose. A person who chooses to gamble should set time and monetary limits and adhere to them.
There are times when people should not gamble. Certain emotional states can heighten the risks associated with gambling. Avoid gambling when feeling
lonely, angry, depressed, stressed, or when coping with the death of a loved one. Similarly, gambling should not be used as a way to solve personal or
family problems, or to impress others. Never gamble when it interferes with work or family responsibilities, when in recovery for addictive disorders or
dependencies, when the gambling is illegal, or when trying to make up for prior gambling losses.
Excessive use of alcohol when gambling can be risky. Irresponsibly using alcohol can affect a person's judgment and interfere with the ability to
adhere to predetermined limits.
Preventing Underage Gambling
It is illegal for anyone under 21 to gamble for real-money on WSOP.com.
We perform an electronic verification using a third-party data reference company to validate the age and identity of all customers. We reserve the right to
ask for age verification information from the player and suspend the player's account until he provides information that verifies appropriate age to our
Unfortunately, no system is foolproof. If you know a person under 21 who is registered with the WSOP.com real-money poker platform, please notify our
customer support team. If anyone with an account is found to be under the age of 21, the account will be closed, all bets placed will become null and void,
and any winnings will be forfeited. Other legal ramifications may also apply.
Looking Out for Kids
Responsible gaming means making sure parents understand the importance of supervising their children's online activities. The internet is readily
accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To
ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs.
Tips for parents:
Do not leave children unattended near your computer when you are logged into your WSOP.com real-money poker account.
Do not allow persons under 21 to participate in any gambling activity.
Keep your WSOP.com real-money poker username, password, and deposit method details out of the reach of children.
Educate your children about the illegality and potential dangers of underage gambling.
Most gamblers are casual gamblers - they do it for fun and entertainment. Experts agree that casual gambling with affordable wagers can be a harmless,
enjoyable pastime. Responsible gamblers understand that gambling entails risk. That is why gambling responsibly means setting predetermined, acceptable
limits. People who set responsible limits are gambling with funds they can afford to lose. Those limits differ from person to person, according to their
financial situations. Setting those limits - and sticking to them - is crucial. A player can establish his own limits and provide direction to others by
developing a set of personal guidelines to determine whether, when, and how much to gamble.
We want players to have a great time on our site and gamble responsibly. On the WSOP.com real-money poker platform, a player can set the following limits
on his account:
Playing time limit
In addition to setting his own limits, a player can request to adjust his limits at any time online on the My Account page accessible from the My Profile
menu within the client. If a player needs help, customer support is available 24 hours a day to assist him.
If, at any stage, a player wishes to take a break from gambling, he can request a cooling off period from the WSOP.com real-money poker platform of 1
month, 2 months, 3 months, or 5 months by contacting a representative by email or live chat 24 hours a day.
During the "cooling-off" period a player's WSOP.com account will be suspended and WSOP.com will take all reasonable measures to make sure the player does
not receive promotional offers. This suspension is irrevocable during the "cooling-off" period. The player's WSOP.com account will automatically re-open at
the end of the selected "cooling-off" period. A player may withdraw their remaining bankroll during this period.
If, at any stage, a player becomes concerned about his gambling, he can make a request online to be self-excluded from the WSOP.com real-money poker
platform for periods of 1 year, 5 years, or permanently. A player may request self-exclusion through the My Account page accessible from the My Profile
menu within the client, or by contacting a representative by email or live chat 24 hours a day.
Once a player self-excludes, WSOP.com will block his account. Any new accounts he attempts to open during the period of his self-exclusion will also be
blocked as soon as they are detected. In addition, WSOP.com will take all reasonable measures to make sure the player does not receive any promotional
material during this time.
During the self-exclusion period, the request for blocked access will be enforced and irrevocable. You may call our member support team to re-activate
your account once the self-exclusion period has ended as the account will not be automatically reinstated. Non-permanent self-exclusion requests
initiated on WSOP.com must be reinstated by WSOP.com and cannot be reinstated at a Caesars facility. The online request for permanent self-exclusion
will be permanently enforced and is irrevocable. Permanent self-exclusion through the WSOP.com poker client is permanent and the blocked account will
not be eligible for reinstatement.
Please note that any request for exclusion from WSOP.com will also apply to all casinos and gambling facilities owned, operated, or managed by Caesars Entertainment and its affiliates. In other words, the player agrees not to gamble or even visit any part of a facility - including gaming areas, gaming floors, restaurants, hotels, pari-mutuel gaming areas, pavilions, entertainment venues, and any other area of a gambling complex - at any property owned, operated, or managed by Caesars Entertainment or its affiliates during the period of his self-exclusion.
Finally, WSOP.com reserves the right to exclude a player at company discretion if WSOP.com determines there is a reasonable risk that the player is not
gambling responsibly and he refuses to self-restrict or self-exclude.
When Might Gambling Be a Problem?
The following highlights a number of questions a player should ask himself and his loved ones to help identify potential signs of a gambling problem. While
these questions are not a diagnostic, psychological, or medical test and should not be used as such, many people who have called gambling help lines have
answered yes to one or more of the following questions:
Do you lose time from work due to gambling?
Is gambling making your home life unhappy?
Is gambling affecting your reputation?
Have you ever felt remorse after gambling?
Do you ever gamble to get money to help pay debts or solve other financial difficulties?
Does gambling decrease your ambition or efficiency?
After losing, do you feel you must return as soon as possible to win back your losses?
After a win, do you have a strong urge to continue and win more?
Do you often gamble until your last dollar is gone?
Do you ever borrow to finance your gambling?
Have you ever sold any real estate or personal property to finance gambling?
Are you reluctant to use "gambling money" for normal expenditures?
Does gambling ever make you careless about the welfare of your family?
Do you ever gamble longer than you had planned?
Do you ever gamble to escape worries or trouble?
Have you ever committed or considered committing an illegal act to finance gambling?
Does gambling make you have difficulty sleeping?
Do arguments, disappointments, or frustrations create an urge to gamble?
Do you have an urge to celebrate good fortune with a few hours of gambling?
Have you ever considered self-destructive behavior as a result of your gambling?
Know when to stop before you start.® If you think you or someone you care about may have a gambling problem, call 1-800-522-4700.
For assistance regarding anything else related to WSOP.com, please do not hesitate to contact us.