Legal | Privacy Policy
Corporate Privacy Policy
Special Provisions for WSOP.com
Special Provisions for Financial Services Customers
Online Privacy Policy
Unsubscribing from Email
Opting Out of Direct Mail
Caesars Windsor Privacy Policy
If you prefer that we not share your personal information with Third
Parties, please click here, and follow the instructions provided.
CORPORATE PRIVACY POLICY
We value you as a customer and take your personal privacy seriously. In the
course of providing you with products and services, we may collect certain
personal information that we understand may be considered private or
confidential. We are therefore providing this Privacy Policy to explain our
practices and policies for collecting, using and sharing information
collected from or about you. In this Privacy Policy, terms such as "us"
"we" and/or "our" refer to American Wagering Inc., and its subsidiaries and
affiliates, the Caesars Rewards casinos and resorts owned, operated or
managed by them or their affiliates (the full list is available at
https://www.caesars.com/myrewards
) ("Caesars Rewards Casinos,"), Bill's Gamblin' Hall & Saloon, Caesars
Interactive Entertainment, Inc., including but not limited to WSOP.com and
their respective websites and any applicable mobile applications. This
Privacy Policy does not apply to any properties that are not Caesars
Rewards Casinos (other than to Bill's Gamblin' Hall & Saloon) or to
Caesars affiliates or properties outside of the United States and the term
"Caesars Rewards" refers to our Caesars Rewards® loyalty program. The
privacy practices and policies for the Caesars Windsor property may be
found in the Caesars Windsor Privacy Policy below.
Our Privacy Principles
- We protect, according to strict standards of security and
confidentiality, all nonpublic personal information we collect about
our customers.
- We maintain physical, electronic and organizational safeguards to
protect this information.
- We require any person or organization providing products or services to
customers on our behalf to protect the confidentiality of this
information.
- We permit only authorized employees and contractors, including but not
limited to consultants, to have access to nonpublic personal
information of our customers.
- We afford former customers the same protections as existing customers
with respect to the use and sharing of their information.
Information We May Collect
We collect and use information we believe is necessary to administer our
business and provide you with the products and services you request. We may
collect and maintain both Personal and Non-Personal Information needed for
these purposes.
"Personal Information" includes any information by which you can be
personally identified, such as your first name, last name, address, phone,
email address, credit card number, social security number, Caesars Rewards
number, date of birth, purchase information, gaming information and other
similar information. You may provide us with Personal Information under a
wide range of circumstances, such as when you submit information to us
through our websites, sign up for email or text messages, sign up for
Caesars Rewards, log in as a Caesars Rewards member, book a reservation,
enter an online promotion, sign up or log in to play one of our free social
games or our real money gaming online games at WSOP.com or the mobile
applications, request information, submit an application for employment,
apply for credit or provide feedback in a survey or when you talk to our
employees or support staff.
"Non-Personal Information" is information about you that does not
personally identify you. Information of this type is most commonly obtained
through your use of our websites and visits to our businesses.
How We May Use Your Information
We will use the Personal Information you provide to us for the specific
purposes for which you provided the information, as stated at the time of
collection. The following are some other ways in which we may use your
information to administer our business and provide you with the products
and services you request:
- to operate our Caesars Rewards program;
- to notify you about promotions and special offers regarding products
and services provided by us or our affiliates or other associated third
parties;
- to improve the products and services we provide you and develop new
products and services;
- to improve our websites;
- to track your use of our websites for our internal market research;
- to ask for your participation in our internal market research;
- to generate aggregate statistical studies about our customers;
- to contact you in response to your inquiries, comments and suggestions;
- to provide you with a secure and safe environment;
- to protect and defend our rights or property or enforce our agreements
with you;
- to cash your checks, extend you credit, process credit card, ACH and/or
other financial transactions; and
- to contact you otherwise when necessary;
- for identification and verification purposes;
- for payment processing;
- to analyze fraud and credit risk; and
- otherwise with your consent or as permitted or required by law or for
compliance with regulatory requirements.
Information Disclosure to Affiliated Entities
For business purposes, we may share certain Personal and Non-Personal
Information we receive from you, and about your transactions with us, with
our affiliates, including our owned, operated, and managed casinos, online,
mobile and web based businesses, and other corporate entities or
affiliates. Doing so allows us to provide the products and services you
have requested and quickly respond to applications for credit or other
financial services. We may also disclose your Personal Information to our
affiliates if you participate in our "self-restriction" or "self-exclusion"
programs. Please see
Know When to Stop Before You Start®
for more information.
Information Disclosure to Non-Affiliated Entities
As permitted by law, we may share the information we collect from and about
you with non-affiliated third parties.
Information may be shared with or collected by third party service
providers who provide us with services such as credit card processing,
credit checks or processing and fulfilling reservations or purchases. We
require these providers to exercise reasonable care to protect your
Personal Information and restrict the use of your Personal Information to
the purposes for which it was provided to them.
We may share certain limited information about you with other companies
with whom we have joint marketing agreements or other businesses with whom
we have a contractual relationship ("Joint Marketing Partners"), who may
contact you as part of a third party promotional program or loyalty
program. These businesses generally include financial services companies,
such as banks and insurance companies, other service providers, such as
airlines and car rental agencies, and retailers, but may include others.
We may transfer or provide a copy of your Personal Information to
non-affiliated third parties in connection with an acquisition, merger,
restructuring, sale, reorganization or other transfer involving any of our
properties or all or any portion of our business.
We may also disclose your Personal Information to third parties for the
following purposes:
- as required by law or regulation;
- to comply with legal, regulatory or administrative requirements of any
governmental authorities, including but not limited to gaming
regulators;
- to comply with a court order, subpoena, search warrant or other valid
legal process;
- to perform background checks for any reason which includes but is not
limited to any investigation into your identity, any credit checks or
any inquiries into your personal history;
- to enable you to participate in offline events and tournaments;
- to provide prizes to you;
- in connection with any legal action, claim or dispute, including but
not limited to the collection of debts; and
- for the protection of persons or property.
Your Choice to Share Information
If you are a Caesars Rewards customer and prefer that we not share your
Personal Information with our Joint Marketing Partners, please
click here
, and follow the instructions provided.
If you are not a Caesars Rewards customer, please
click here to download the opt-out form(PDF)
, complete it and scan and email it to optout@wsop.com.
Opting out will not prevent your Personal Information from being shared
with our affiliates for any purpose or used for other non-marketing
purposes described above in this Privacy Policy.
How to Access, Update and Correct Personal Information
In order to ensure that all of your Personal Information is correct and up
to date, visit a Caesars Rewards Casino and speak to a customer service
representative. As a Caesars Rewards member, you may also review and update
your profile by logging into your account,
athttps://www.caesarsrewards.com.
You can send an email to mi-support@wsop.com to obtain a copy of the
Personal Information of yours stored on our files or to notify us of any
inaccuracies or changes related to certain Personal Information.
Changes in Privacy Policy
Over time, it may be necessary to modify or supplement our Privacy Policy.
When we make changes, we will post the changes to our websites and change
the date at the top of the policy. The amended Privacy Policy will be
effective upon posting on the Site. We encourage you to visit our websites
from time to time to review our Privacy Policy in the event it has changed.
Your continued provision of information to us or use of our websites
following the posting of changes to the Privacy Policy means that you
accept the changes and our use of your Personal Information in accordance
with the revised Privacy Policy. If we make any material changes, we will
also provide our current Financial Services customers with revised notices
as described below.
Additionally in relation to the online Privacy Policy, we reserve the right
to amend, modify, update and change any of the terms and conditions of the
online Privacy Policy from time to time and you may be required to accept
such changes to the Privacy Policy in order to continue using the online
services and products.
Legal Gaming Age Policy
Persons under the age of twenty-one (21) are not permitted to gamble at our
properties and/or online or through any web or mobile application, or
loiter on any of our casino properties located in the United States. Any
offers we make or any contests we conduct, unless otherwise noted, are not
open to persons younger than the legal gaming age in the applicable
jurisdiction. Persons younger than this legal age are not allowed to use
our websites or mobile applications, accept offers, or win contests, and we
do not knowingly collect information from such persons for gaming-related
offers. We reserve the right to verify age at any time for any reason and
may decline to provide products, services or access rights to any person
who does not have valid age identification.
Video Surveillance
We use surveillance systems to monitor all offline gaming areas and other
public or sensitive areas of our properties. Video surveillance cameras are
used for security purposes and to protect us, our customers and employees
against potential violations of criminal or civil laws. Surveillance camera
output is monitored by our employees and contractors and may be viewed by
law enforcement and regulatory authorities.
Your California Privacy Rights
As provided under California Civil Code Section 1798.83, also known as the
"Shine The Light" law, we provide our customers with the ability to "opt
out" of having their personal information shared with non-affiliated third
parties for their direct marketing purposes.
Contact Us
Should you have additional questions, comments or concerns, please contact
us by emailing mi-support@wsop.com
SPECIAL PROVISIONS FOR WSOP.COM
We offer to users interactive poker and casino games (the “ Gambling Services”), through WSOP.com and its related
mobile applications (the “Website”).
Information Disclosure to Non-Affiliated Entities In Relation to
WSOP.com
In addition to the third party entities detailed in the “Information
Disclosure to Non-Affiliated Entities” Section above, entities which
provide us services related to the operation the Website will have access
to your Personal and Non-Personal Information.
We require these providers to exercise reasonable care to protect your
Personal Information and restrict the use of your Personal Information to
the purposes for which it was provided to them.
Your Personal Information may also be transferred in connection with a sale
or reorganization of our service provider's assets or a merger of such
service provider with another entity.
All Personal and Non-Personal Information stored by us may be made
available to the Michigan Gaming Control Board.
Transfer of Personal Information
By using the Gambling Services you acknowledge and agree that your Personal
Information may be disclosed to entities outside the United States of
America and may be processed and stored outside the United States of
America.
Geo-location Data
When you use the Gambling Services, we collect your location coordinate
data. A record confirming your presence within the State of Michigan may be
retained for up to 10 years as required by the applicable state and federal
regulations. Nonetheless, the Company reserves the right at all times to
disclose any information as necessary to satisfy any law, regulation or
governmental request, to avoid liability, or to protect the Company’s
rights or property or as detailed in this Privacy Policy.
CONSENT
By providing your Personal Information and registering with us or logging
on to the Website, you expressly consent to the collection, processing and
disclosure of your Personal Information for the purposes described in this
Privacy Policy, including but not limited to the confirmation of your age
and identity and monitoring and recording of geo-location data and internet
wagering communications. Your continued use of the Gambling Services
included in the Website constitutes your agreement to this Privacy Policy
and any amendments thereto.
Social Security Number
Kindly note, that we or our third party service providers collect your
social security number, either directly from you or from other third
parties (such as our regulated partners, credit bureaus, regulators,
financial service providers or identity verification partners). We or our
third party service providers will use and disclose this information only
for performing ID checks, verification and fraud prevention purposes, and
as required under applicable laws (such as anti-money laundering
regulations).
UNSUBSCIRBING FROM EMAIL
If you are a WSOP.com customer and would prefer not to receive further
emails from us, please follow the unsubscribe link in the email.
You will be removed from the mailing list within 7 days of receiving your
request.
OPTING OUT OF DIRECT MAIL POLICY
We may from time to time send promotional materials to you by direct mail.
If you do not want to receive promotional materials by direct mail from us,
please email optout@wsop.com. Your name and address will be removed from
that mailing list within 30 days after your request.
YOUR CHOICE TO SHARE INFORMATION
If you are an Action Club customer and prefer that we not share your
Personal Information with our Joint Marketing Partners, please
click here
, and follow the instructions provided.
If you are not an Action Club customer or if you otherwise prefer to opt
out from having your Personal Information shared with our Joint Marketing
Partners, please
click here to download the opt-out form(PDF)
, complete it and email a scanned to optout@wsop.com.
Opting out will not prevent your Personal Information from being shared
with our affiliates for any purpose or used for other non-marketing
purposes described above in this Privacy Policy.
RESPONSIBLE GAMING
WSOP.com takes responsible gaming very seriously. Our Responsible Gaming
Policy can be found here.
CONTACT US
Should you have additional questions, comments or concerns, please contact
us here.
SPECIAL PROVISIONS FOR FINANCIAL SERVICES CUSTOMERS
Information Collected in Connection with Financial Services
If you are a customer who utilizes our credit or check cashing, counter
check account and/or cash advance services ("Financial Services"), there
are additional categories of information we may collect from or about you:
- Information we receive on applications for credit or other financial
services, such as your name, address, telephone number, Social Security
number and other identifying information.
- Information we receive about you from others, including credit bureaus,
relating to your credit history and financial transactions with others.
- Information about your transactions with us, including your payment
history and/or gaming activity with any Caesars Rewards Casinos.
Annual Notices
We will inform you of our Privacy Policy at least once a year, as long as
you are a current Financial Services customer of ours. If you no longer
have a customer relationship with us, we will continue to follow our
Privacy Policy, but you will not receive annual notices from us in the
future. Our current form of notice with additional information about our
privacy practices and choices you can make about how we share your
information can be found here.
Material Changes to Our Privacy Policy
If we make any material changes to our Privacy Policy as relates to
Financial Services, we will provide our current Financial Services
customers with revised notices that describe our new policies and
procedures that apply to them.
ONLINE PRIVACY POLICY
In addition to the practices and policies described above, the
following apply to our websites and mobile applications (each a
"Site").
A. Additional Information We May Collect
Traffic Data
We automatically track and collect general log information when you visit
our Site, including your: (i) Internet Protocol (IP) address, (ii) domain
server, (iii) operating system, and (iv) type of Web browser as well as the
pages you visit on our websites and mobile applications (collectively " Traffic Data"). Traffic Data does not personally identify
you, but is helpful for marketing purposes and for improving your
experience on the Sites. We use the Traffic Data to report aggregated
website activity and to better understand the needs of our users so we can
make informed decisions regarding the content and design of the Site, for
fraud prevention purposes, recognizing your geo-location and to detect
responsible gaming issues. Amongst other things, it enables us:
- to estimate our audience size and usage pattern;
- to learn what information is of most and least interest;
- to speed up your searches; and
- to learn of any possible Site performance problems.
We may collect Traffic Data through various technologies including, but not
limited to, cookies, IP addresses, and transparent GIFs (Graphics
Interchange Format, a software technology also known as a pixel tag).
Device and Connection Information
If you download our software to your device, we may collect information
from the device you are using, for security and fraud detection and
prevention purposes. For example, we may collect information with regard to
other software which is running simultaneously with our Gaming Services in
order to detect if you are using software which is associated with
fraudulent activity (e.g. robots, malware, etc.) or checking if the
connection you are using is via a VPN or proxy.
Personal Information
You may provide us with Personal Information when you use the Site or
websites operated by our service providers by completing online forms or
entering information where requested, or by sending us emails or text
messages.
Cookies and Other Technologies
We use cookies and other technologies on our Sites. Cookies are small text
files offered to your computer by servers in order to keep track of your
browser as you navigate the Site. Cookies may be stored on your hard drive
in which case they remain on your hard drive until deleted, or in temporary
memory in which case they are deleted when you shut down your browser or
turn off your computer. We may use cookies and similar technologies to
identify who you are and may use them when you visit our Site, click on our
ads, or open our emails. Cookies also enable us to remember your user
preferences for our Site. In addition, if you choose to provide us with
Personal Information, we may store some items of your Personal Information
and use it with the Traffic Data to better personalize your experience on
our Site. Cookies and other technologies may also be used for site
maintenance and analysis, performing network communications, authenticating
users, serving contextual advertisements, and protecting against fraud and
theft. You can block or remove cookies using your Internet browser's
settings. If you block or remove cookies, your ability to perform certain
transactions, use certain functionality, and access certain content on our
Site may be affected. Please consult the "Help" section of your browser for
instructions on how to do so correctly. Also please note, that Flash
cookies do not operate the same way as browser cookies, therefore, the
cookies management tools which are available in most of the web browsers
may not enable removal of such flash cookies. If you wish to learn more
about management of flash cookies you can check at www.
adobe.com
and make changes at the privacy settings panel. If you disable cookies, you
may lose some of the features and functionality of playing our games, as
cookies are necessary to track and enhance some of our game activities.
Third-party advertising companies that work with us may also use cookies
and other similar technologies to collect Non-Personal Information to
provide you with advertisements that are likely to be of interest to you.
B. Online Security
We use industry leading safeguards to protect the Personal Information that
we collect from unauthorized access. However, due to the design of the
Internet, we cannot guarantee that communications between you and our
servers will be completely secure or free from unauthorized access by third
parties.
C. External Links
The Site may contain hyperlinks to other websites that may have information
policies and practices that are different from ours. The fact that we have
provided a link to a site is NOT an endorsement, authorization,
sponsorship, or affiliation by us with respect to such site, its owners, or
its providers. Links to other websites are provided only as a convenience
to you. We are not responsible for the content, validity, privacy policies
or reliability of any website linked to this Site that is not within our
family of properties. There are risks in using any information, software,
products or services found on the Internet, and you should make sure that
you completely understand these risks before using, relying upon, or
purchasing anything via the Internet.
D. Terms of Use
Your use of our Site constitutes your acceptance of the terms and
conditions in this Privacy Policy as modified from time to time. By using
our Site, you represent that you are of the legal gaming age in the
applicable jurisdiction where you reside.
E. Non-U.S. Residents
Unless otherwise specified, our Site and material provided on our Site are
solely for promoting products, programs, and business operations within the
U.S. If you do not reside in the U.S. and are visiting this Site, if you
provide Personal Information to us, it may be transferred to and processed
on computers in the U.S. and other countries. Do not provide your Personal
Information to us if you do not want this information to be transferred
outside of your country, or if the laws in your country restrict these
types of transfers. Instead, please contact us using the information
provided in the section titled "Contact Us." Your provision of Personal
Information to us will be handled in accordance with this Privacy Policy.
Your provision of Personal Information to us through this Site means that
you agree to the terms of this Privacy Policy.
UNSUBSCRIBING FROM EMAIL
If you are a Caesars Rewards member and would prefer not to receive further
emails from us, you may click on the "unsubscribe" link found on the bottom
of all our email communications.
If you are not a Caesars Rewards member and would prefer not to receive
further emails from us, you may click on the "unsubscribe" link found on
the bottom of all our email communications.
OPTING OUT OF DIRECT MAIL POLICY
We may from time to time send promotional materials to you by direct mail.
If you do not want to receive promotional materials by direct mail from us,
please visit the customer service center at any Caesars Rewards Casino or
call 1-800-CAESARS (223-7277). Your name and address will be removed from
that mailing list within 30 days after your request.