Legal | Terms of Service
WSOP.COM TERMS OF SERVICE
These Terms of Service were last updated on Dec 18 2023. You
may always view the most recent version of these Terms of Service
here.
YOUR USE OF THIS GAMBLING SERVICE MEANS THAT YOU ACCEPT THE FOLLOWING
TERMS OF SERVICE WHICH ARE LEGALLY BINDING. IF YOU DO NOT AGREE TO BE
BOUND BY THEM, YOU SHOULD EXIT THE SERVICE IMMEDIATELY.
PLEASE READ THESE TERMS OF SERVICE (the “Terms of Service”)CAREFULLY
BEFORE USING THIS SERVICE.
Caesars Interactive Entertainment New Jersey, LLC, a New Jersey limited
liability company, with offices at 2100 Pacific Avenue, Atlantic City, NJ
08401 (the "Company" or "We") is the
operator of the website domain www.wsop.com (the "Website").
The Company is licensed and regulated by the New Jersey Casino Control
Commission (“CCC”) and the New Jersey Division of Gaming Enforcement
(“NJDGE”) for the purposes of operating and offering real-money
Internet-based or mobile application-based interactive gaming services
(hereinafter referred to as the “Gambling Services” or
“Services”).
When You (hereinafter referred to as the “End User” or
“user” or “You”) use the Website, or
Services, these Terms of Service (hereinafter referred to as the “Terms
of Service” or "Agreement") shall apply to such
use.
In addition to this Agreement, the Privacy Policy, which can be found at
https://www.wsop.com/legal/privacy-policy-nj/ (the “Privacy Policy”)
applies to your use of the Website and the Services, and You should review
it prior to any use of the Website or the Services.
Your use of the Company's Gambling Services is strictly subject to all
additional rules which shall apply to the type of Gambling Services which
You are using, including, but not limited to, the "Bonus Policy", the "Withdrawal Policy", the "Patron Protection Page", the "Location Verification Terms & Conditions", and the "House Rules" (together the "Additional Rules") in
each case as updated from time to time. The Privacy Policy and Additional
Rules are incorporated by reference into this Agreement and shall
constitute an integral part thereof.
1. Introduction
• 1.1 By registering with the Company via the
Website and/or by using the Company's Gambling Services via the Website
and/or by marking the "I’m over 21 years of age accept these Terms and
Conditions" box (or any other similar wording), You agree to be bound by
this Agreement, the Privacy Policy and the Additional Rules in their
entirety and without reservation. As such, this Agreement constitutes a
binding legal agreement between You and the Company and together with the
Privacy Policy and the Additional Rules which are deemed to be an integral
part hereof, this Agreement shall govern your use of the Website and the
Gambling Services at all times.
• 1.2 The Company operates the Website and
offers the Services under an Internet Gaming Permit issued by the NJDGE.
All Gambling Services transactions between You and the Company must take
place in New Jersey.
• 1.3 The software offered by the Company’s
licensor, which may be made available in either downloadable or
non-downloadable form (the "Software"), allows You to use
the Gambling Services currently available via the Website. The Company
reserves the right to suspend, modify, remove or add to the Services or
Software in its sole discretion, subject to any statute, regulations or
direction from the NJDGE with immediate effect and without notice. The
Company shall not be liable for any loss suffered by You resulting from any
changes made and You shall have no claims against the Company in such
regard.
• 1.4 In respect to your use of the Services,
You may only have one account with each specific brand operated by the
Company for which You will register using your own legal name. You shall
access the Software and use the Services only via your own account, You may
never access the Software or use the Services by means of another person's
account. Should You attempt to open more than one account, under your own
name or under any other name, or should You attempt to use the Services by
means of any other person's account, We will be entitled to block your
account pending investigation, and/or notify the proper authorities of the
suspected activity, which may result in the closure of all your accounts,
and You being barred from future use of the Services.
2. Acceptance of Terms and Conditions
• 2.1 IF YOU DO NOT AGREE TO ANY OF THE
PROVISIONS OF THIS AGREEMENT YOU SHOULD IMMEDIATELY STOP USING THE SOFTWARE
AND REMOVE THE SOFTWARE FROM YOUR COMPUTER AND/OR ANY OTHER APPLICABLE
DEVICE. BY REGISTERING WITH US, USING THE SOFTWARE OR LOGGING ONTO THE
WEBSITE, YOU EXPRESSLY CONSENT TO THE TERMS OF THIS AGREEMENT.
• 2.2 We reserve the right to amend, modify,
update and change any of the terms and conditions of this Agreement
(including any of the Additional Rules) and the Privacy Policy from time to
time and You may be required to accept such changes to this Agreement and
the Privacy Policy in order to continue using the Services.
• 2.3 PLEASE NOTE: We take our responsibilities
in relation to your privacy very seriously and therefore changes to the
Privacy Policy are strictly subject to the modification provisions found
therein.
• 2.4 Other than in relation to the Privacy Policy, please note that
this Agreement shall prevail in the event of any conflict between this
Agreement and any of the Additional Rules or other documents referred to in
this Agreement. For the avoidance of doubt, the Privacy Policy shall
prevail in the event of any conflict with this Agreement.
• 2.5 Your attention is drawn to our Privacy Policy at
https://www.wsop.com/legal/privacy-policy-nj/ which describes how We deal
with and protect your personal information. By accepting these Terms of
Service, You are also acknowledging and accepting the Privacy Policy
.
3. Compliance with Laws and Location Verification
• 3.1 Use of the Services is restricted to users
who are playing from within the State of New Jersey. You represent, warrant
and agree to ensure that your use of the Software and the Services will
complyat all times with all applicable laws, statutes and
regulations.
• 3.2 You acknowledge that You will be
physically within the State of New Jersey during any time of play and You
will comply with our requirements in connection with verifying your
physical location at time of play.
• 3.3 We may verify the location of the device on
which You are accessing the Services (the “Device Location Service”).
The Device Location Service relies on WiFi or GPS signals to determine the
geographic location of the device on which You are accessing the Gambling
Services. Your device must have WiFi or GPS capability. You will not be able
to play for real money on the Gambling Services from a device that does not
have WiFi or GPS capability, or on which the WiFi or GPS (as applicable)
has been disabled.
Additional terms associated with location verification can be found here: https://www.wsop.com/legal/mobile-terms-conditions-nj/
• 3.4 The Company shall not be responsible for
any illegal or unauthorized use of the Software and/or the Services by You.
Please consult an attorney if You have any doubts about the legality of
your use of the Software and the Services under the laws of any
jurisdiction that applies to You. By accepting these terms, You agree to
assist the Company, to the extent You are able, with its compliance with
applicable laws and regulations.
• 3.5 Persons located outside of the State of
New Jersey, at the time of their activity, may not use the Services for
real money play.
•
3.6 Under no circumstances will We nor any of our affiliates or
third party service providers and their respective affiliates be
responsible or liable in any respect for any losses You may incur as a
result of Your location not being able to be properly verified for any
reason. By using the Gambling Services, You understand and agree that
such responsibility or liability is borne exclusively by You.
4. Permitted Participation
• 4.1 No one under the age of 21 (individuals 21
or older referred to herein as "Legally of Age") may
download the Software or use the Services under any circumstances and any
person not Legally of Age who downloads the Software or uses the Services
will be in breach of the terms of this Agreement and the laws of the State
of New Jersey. It is a criminal offense to allow a person who is not
Legally of Age to participate in Internet wagering. Anyone who
facilitates someone not Legally of Age to use the Services has committed a
criminal offense and shall be prohibited from using the Services. The
Company reserves the right to request proof of age at any stage, to verify
that persons not Legally of Age are not using the Services. The Company
may terminate a person's account and exclude a person from using the
Software or the Services if proof of age is not provided or if the Company
suspects that a person using the Software or the Services is not Legally of
Age. Any initial deposits made by a player in such account shall be
returned within 60 business days of cancellation, subject to NJDGE
approval. The Company reserves its discretion with respect to refund of any
Bonuses or winning funds provided to or gained by the player.
• 4.2 You hereby explicitly consent that We may
verify your registration details, such as your name, physical address where
You reside, your date of birth and social security number, and your
passport identification (for non US residents) to confirm that You are
Legally of Age. We reserve the right to verify that You have not been
previously self-excluded with the Company, the NJDGE and any casino or any
program offered by a governmental agency and otherwise remain on the
Company’s self-exclusion list. By requesting certain documents, We reserve
the right to verify your information, including your e-mail address and
payment methods used, at any time. Requested documents shall include, but
are not limited to, (a) an identity card such as a valid passport, driver’s
license and/or social security, (b) proof of address such as a utility
bill, and (c) proof of payment method, and can be uploaded through the
Website’s Cashier. In Company’s sole discretion, We may request notarized
document copies, meaning the documents must be stamped and attested to by a
Notary Public. In the event our request for documents is not completed by
You to the Company’s satisfaction, the Company will terminate the account
and withhold any funds that are present therein. Any initial deposit funds
in such account shall be returned within 7 business days of cancellation.
Company reserves its discretion with respect to the refund of any Bonuses
or winning funds provided to or gained by the player. Should the documents
fail our internal security check (for example, if We suspect that the
documents have been tampered with, or are in any way provided to mislead or
misrepresent), Company shall be under no obligation to accept such
documents as valid, and shall be under no obligation to provide feedback on
the exact nature of our findings with regards to the documents.
• 4.3 You hereby explicitly consent to the
Company performing background checks on any user and request any relevant
documentation for any reason, including, but not limited to, any
investigation into the identity of the user any credit checks performed on
the member, or any inquiries into the member's personal history. The basis
for such investigations will be dependent on the specific case, but could
include, but is not limited to, verification of the user’s registration
details, such as the name, address and age, verification of the user’s
financial transactions, financial standing and/or gaming activity. The
Company shall be under no obligation to advise the user of such an
investigation taking place. Such activities may include the use of specific
third-party companies who perform the investigations as required. The
Company may decide, in its sole discretion, to terminate a user’s account,
and withhold all funds, on the basis that such an investigation provides a
negative or uncertain conclusion.
• 4.4 “Key employees” and other Company
employees prohibited from wagering in any casino or simulcasting facility
in New Jersey are prohibited from using the Services or creating an account
with the Company.
• 4.5 All employees, consultants, directors,
officers, agents of Company and its affiliated entities shall comply with
the Human Resources policies of the Company prior to any use of Services.
• 4.6 You have the right to set responsible
gaming limits and to self-exclude from the Services as detailed in the
Patron Protection Page.
5. Information Technology/Intellectual Property
• 5.1 The Company hereby grants You the
non-exclusive, non-transferable, non-sub-licensable right to install and
use the Software and all content derived from the Software, including, but
not limited to, the copyright and all other intellectual property rights
therein, in connection with the Services in accordance with this Agreement.
You may install the Software on a hard disk or other storage device and may
make back-up copies of the Software, provided that such back-up copies are
used only by You in connection with the Services through a computer of
which You are the principal user. The Software's code, structure and
organization are protected by intellectual property rights. Without limiting
the generality of the foregoing, You must not: (a) copy, redistribute,
publish, reverse engineer, decompile, disassemble, modify, translate or
make any attempt to access the source code to create derivate works of the
source code, or otherwise;
(b) sell, assign, sublicense, transfer,
distribute, lease or grant a security interest in the Software;
(c) make
the Software available to any third party through a computer network or
otherwise;
(d) export the Software to any country (whether by physical or
electronic means); (e) collect, compile, aggregate, display, market, sell or
otherwise distribute data or statistics obtained from the Services or
Software; or (f) use the Software in a manner prohibited by applicable
laws, regulations and/or this Agreement (together the "Prohibited
Activities").
End User will be solely liable for any damages, costs or expenses arising
out of or in connection with the commission of any Prohibited Activities.
You shall notify the Company immediately upon becoming aware of the
commission by any person of any of the Prohibited Activities and shall
provide the Company with reasonable assistance with any investigations it
may conduct in light of the information provided by You in this respect.
• 5.2 The brand names relating to the Website
and Services including, but not limited to, “WORLD SERIES OF POKER”,
“WSOP”, “www.wsop.com”, “WSOP.com” and any other trademarks, service marks,
trade names, domain names and logos used by the Company are owned by the
Company, its affiliated entities, or its licensors with respect to the
Services regardless of the platform (hereinafter referred to as the
"Trademarks") and the Company, its affiliated entities and
licensors (as applicable) reserve all rights to such Trademarks. End User
shall not use the Trademarks, or any confusingly similar marks except as
expressly permitted herein.
• 5.3 In addition to the rights to its
Trademarks, the Company or one of its affiliated entities and/or its
licensors and/or its service providers own the rights in all other content
including, but not limited to, the Software, games, images, pictures,
graphics, photographs, animations, videos, music, audio and text available
via the Software or on the Website or in connection with the Services (the
"Site Content"). The Site Content is protected by copyright
and/or other intellectual property rights. The End User shall not modify
any of the Site Content and shall not copy, distribute, transmit, display,
perform, reproduce, publish, license, create derivative works from,
transfer or sell any Site Content or information or work contained in the
Software or on the Website or used in connection with the Services, except
as expressly permitted herein.
• 5.4 You hereby acknowledge that by using the
Services or the Software You obtain no rights in the Trademarks or the Site
Content and You may only use the same in complete accordance with this
Agreement.
• 5.5 You agree not to upload, post, email,
transmit or otherwise make available through the Services or on the Website
any material or information that infringes any copyright, trademark, trade
secret, patent, right of privacy, right of publicity or other right of any
person or entity, or impersonates any other person.
• 5.6 Notice and Procedure for Making Claims of
Copyright or Intellectual Property Infringement:
The Company respects the intellectual property rights of others and
requires users of the Services and the Website to do the same. The Company
may in its sole discretion immediately remove or disable any content or
block or terminate the account of any user that is found to have infringed
on the rights of the Company or of a third party, or that has otherwise
violated any intellectual property laws or regulations, or any of the terms
and conditions of this Agreement. The Company will, in appropriate
circumstances, terminate the accounts of repeat infringers. If You believe
any material available on the Website infringes upon a copyright, or
otherwise violates your intellectual property rights, You should notify the
Company’s Copyright Agent by providing the following information:
(a) Identify the copyrighted work or other intellectual property that You
claim has been infringed;
(b) Identify the material on the Website that may be an infringement with
enough detail so that We may locate it on the Website;
(c) A statement by You indicating a good faith belief that the disputed use
is not authorized by the copyright owner, its agent, or the law;
(d) A statement by You declaring under penalty of perjury that (a) the
above information in your notice is accurate, and (b) that You are the
owner of the copyright interest involved or that You are authorized to act
on behalf of that owner;
(e) Your address, telephone number, and email address; and
(f) Your physical or electronic signature.
The Company’s designated agent for notices of claims of copyright or other
intellectual property infringement is:
Caesars Interactive Entertainment New Jersey, LLC
Attn: Copyright Agent
One Caesars Palace Drive
Las Vegas, NV 89109
(702) 407-6300 (phone)
(702) 407-6420 (fax)
copyrightagent@caesars.com
(email)
6. Your Representations and Undertakings
In consideration of the rights granted to You to use the Services and the
Software, You represent, warrant, covenant and affirm that:
• 6.1 As the End User, You are Legally of Age,
as defined in this Agreement, of sound mind and capable of taking
responsibility for your own actions.
• 6.2 All details provided by You to the Company
either during the registration process or at any time thereafter, including
as part of any payment deposit transaction are true, current, correct,
complete and match the full name(s) on the credit/debit card(s) or other
payment accounts including payment via the automatic clearing house (ACH
online check transfers) or commonly referred to as “E-Checks” to be used to
deposit or receive funds in your account. You shall ensure that funds
deposited into an interactive gaming account from a financial institution
shall not be transferred out of the interactive gaming account to a
different financial institution and ensure You have sufficient available
funds prior to conducting any wagering activities. The Company does not
extend credit to any player for any reason for wagering or playing or any
related activities on the Website. You will promptly notify us of any
changes to details previously provided by You to the Company. From time to
time You may be requested to provide us with certain documents to verify the
details of the credit card used by You to deposit money to your account.
Depending on the outcome of these verification checks You may or may not be
permitted to deposit further monies with the credit card previously used by
You. Should any of the information that You provide to us be untrue,
inaccurate, misleading or otherwise incomplete, You will be in breach of
this Agreement and We reserve the right to terminate your account
immediately and/or prevent You from using the Software or the Services, in
addition to any other action that We may choose to take. You shall not
transfer any funds to any other player or account holder.
• 6.3 As the End User, your account with the
Company is solely for your benefit. You shall not allow anyone (including a
relative) to use your account, password or identity to access or use the
Services or the Software and You shall be fully responsible for any
activities undertaken on your account by a third party. You will not reveal
your account username or password to any person and You shall take all steps
to ensure that such details are not revealed to any person. You shall
inform us immediately if You suspect that your account is being used by a
third party and/or any third party has access to your account username or
password so that We may investigate such matter, and You will cooperate
with us, as We may request, in the course of such investigation.
• 6.4 As the End User, You are responsible for
the security of your username and password on your own computer and any
device on which the Software is or may be accessible including an internet
access location. If this username password combination is “hacked” from your
computer, due to any virus or malware that may be present on the computer
that You access your account with, this is your responsibility. You should
report any possible hacking attempts or security breaches from your
computer terminal immediately to the Company. It is the End User’s
responsibility to configure your client terminal’s auto lock feature to
protect your client terminal from unauthorised use.
• 6.5 As the End User, You have verified and
determined that your use of the Services does not violate any laws or
regulations of any jurisdiction. You fully understand the methods, rules
and procedures of the Services and Internet gambling in general. You
understand that it is your responsibility to ensure the details of bets and
games are correct. You will not commit any acts or display any conduct that
damages the reputation of the Company.
• 6.6 As the End User, You are fully aware that
there is a risk of losing money when gambling by means of the Services and
You are fully responsible for any such loss. You agree that your use of the
Services is at your sole option, discretion and risk. In relation to any
loss, You shall have no claims whatsoever against the Company or any
company within the same group of companies as the Company or their
respective directors, officers, employees, service providers, agents, or any
affiliates of any of the foregoing.
• 6.7 As the End User, You acknowledge that by
registering and using the Services You have to provide the Company with
certain personal details about yourself (including details regarding your
methods of payment). The Company shall handle all information provided by
You diligently and shall not disclose such information to third parties
except as provided for in the Privacy Policy. We urge You to read the
Privacy Policy to ensure that You agree with our policies in relation to
how your information is handled.
• 6.8 You acknowledge that the Software includes
features provided by third parties which may be installed on your device as
part of the Software and which may be automatically updated from time to
time. Amongst others, such features may access your hand history which is
stored on your own device, for the purpose of providing You with certain
promotions and notifications. You may elect not to enable recording of your
hand history or to uninstall the feature.
• 6.9 As the End User, You agree to use the
Website, Services and Software in complete accordance with the terms and
conditions of this Agreement and each of the Additional Rules, as amended
from time to time, and shall abide by all rules and instructions for
playing the games that comprise the Services.
• 6.10 You are solely responsible for all taxes
and tax reporting to any relevant governmental, taxation or other authority
on any winnings paid to You by the Company or any other related or
affiliated entity, subject to applicable local, state and/or federal tax
regulations.
• 6.11 As the End User, You are solely responsible
for any telecommunication network and Internet access services and costs,
other consents and permissions required in connection with your use of the
Software and the Services. In case of any disconnection or interference
with the connection or any alteration to your system made by You, the
Company may not guarantee that the Software shall recall your exact status
prior to the disconnection event.
• 6.12 As the End User, You shall use the Services
and the Software only in good faith towards both the Company and the other
players using the Services. In the event that the Company deems You have
been using the Services or the Software in violation of any applicable law
and/or to cause direct or indirect harm or injury to the Company or any
user of the Services, the Company shall have the right, subject to any
applicable law, to terminate your account with the Services and any other
accounts You may hold with the Company and the Company shall be entitled to
retain all monies therein. You hereby expressly waive any future claims
against the Company in such regard, subject to any applicable laws.
• 6.13 As the End User, You acknowledge that
certain games and tournaments, which are included in the Services, are
offered or may be offered upon Company's sole discretion to You on a
"shared basis" which enables the Company to bring together users of the
Services with other people who are not users of the Services. In such
cases, You accept that You may play with or against other users, who may
have different configurations to your own, this includes but is not limited
to different bet limits. You agree that, at the Company's sole discretion,
You may be pooled into these shared games and tournaments and that, to the
extent that You breach this Agreement, the Company shall have the right to
block You from playing on any games and tournaments".
• 6.14 As the End User, You acknowledge and agree
that should You choose to self-exclude, as provided for by regulation, from
the Services operated by the Company or its affiliates, You shall not be
permitted to open or use a new account with any other website operated by
the Company or use the Services during your selected self-exclusion period,
until such self-exclusion has been lifted and the original account reopened.
In the event You are in breach of the foregoing, the Company will block any
new account You open with another website operated by the Company, refund
any funds You may deposit (or have previously deposited) therein, and shall
not be liable to refund You any funds You may have wagered or won through
such account.
• 6.15 You hereby grant the Company and/or the
NJDGE your consent to monitor and record your wagering communications and
geographic location information at all times and You shall have no claims
against the Company in such regard.
• 6.16 You acknowledge that in relation to
peer-to-peer gaming, You may be at a disadvantage in relation to other
players as a result of technical issues, such as slower network speeds or
slower end user device performance.
• 6.17 You shall not engage in any screen scraping,
web scraping or otherwise collecting or extracting (manually or via
automated processes) third party data from the Website for any purpose.
7. Prohibited Uses of the Sites and Services
• 7.1 Illegal Funds and Unlawful Activities: As the End
User, You declare that the source of funds used by You for gambling on the
Website is not illegal and that You will not use the Services in any way as
a money transfer system. You will not use the Services for any unlawful or
fraudulent activity or prohibited transaction (including money laundering)
under U.S Federal laws and/or the laws of the State of New Jersey, the
Regulations of the NJDGE and/or any directives or instructions of the
NJDGE. If the Company has a suspicion that You may be engaging in or have
engaged in fraudulent, unlawful or improper activity including, without
limitation, money laundering activities, or conduct otherwise in violation
of this Agreement, your access to the Services may be terminated
immediately and/or your account blocked. We are under no obligation to
accept any explanation provided by You as to the receipt of fraudulent
funds. If your account is terminated or blocked in such circumstances, the
Company is under no obligation to refund You any funds that may be in your
account, subject to approval of the NJDGE. In addition to terminating your
access to the Services and/or blocking your account, the Company reserves
the right to prevent You from accessing any of the Company's other websites
or servers, or accessing any other services offered by the Company. The
Company shall be entitled to inform relevant authorities, other online
service providers and banks, credit card companies, electronic payment
providers or other financial institutions (together "Interested
Third Parties") of your identity and of any suspected unlawful,
fraudulent or improper activity. In the interests of fair play it is
prohibited to utilize any recognized betting techniques to circumvent the
standard house edge in our games. If the game play on your account
indicates that You are using such betting techniques We shall immediately
block the account and retain any funds in said account. Furthermore, You
may be placed on the NJDGE’s exclusion list. As the End User, You agree to
cooperate fully with the Company to investigate any and all such activity.
• 7.2 Circumvention: We have developed and employ
sophisticated proprietary technology intended to seek out and identify
users making fraudulent or unlawful use of the Services or Software. You
shall not break into, access or attempt to break into or access or
otherwise circumvent the Company's security measures. If the Company
believes, in its sole discretion, that You are in breach of this clause, the
Company may terminate your access to the Services immediately and/or have
your account terminated or blocked, pending investigation, and/or notify
the proper authorities of the suspected activity, which may result in the
closure of all your accounts, and You being barred from future use of the
Services. The Company reserves the right to inform Interested Third Parties
of your breach. If your account is terminated or blocked in such
circumstances, the Company is under no obligation to refund You any of the
funds that may be in your account, with such funds being forfeited, subject
to NJDGE approval. In addition to terminating your access to the Services
and/or blocking your account, the Company reserves the right to prevent You
from accessing any of the Company's other websites or servers, or accessing
any other properties or services offered by the Company.
• 7.3 Software Aids - The use of any automated tool which in
the Company’s opinion is designed among other things to provide assistance
in betting decisions, to exchange the opponents’ hand histories, to enable
You to find a seat on a poker table, to automatically seat You at a poker
table or which is used in any way in connection with your use of the
Services is strictly prohibited. Therefore, the use of any software
program, tool or robot which in the Company's opinion is endowed with
artificial intelligence or any external devices, programs or applications
(hereinafter referred to as "Software Aid") in connection with your use of
the Services is strictly prohibited. We constantly review the use of the
Services in order to detect the use of Software Aids and in the event that
We deem it has been used, Company reserves the right to take any action We
deem fit, including immediately blocking access to the Services to the
offending user and terminating such user's account. If your account is
terminated or blocked in such circumstances, the Company is under no
obligation to refund You any of the funds that may be in your account, with
such funds being forfeited, subject to NJDGE approval. In addition to
terminating your access to the Services and/or blocking your account, the
Company reserves the right to prevent You from accessing any of the
Company's other websites or servers, or accessing any other properties or
services offered by the Company.
• 7.4 Intentional Disconnection: You may not intentionally
disconnect from a game while playing on the Website. If, in the Company's
sole discretion, You are in breach of this clause, the Company may
terminate your access to the Services immediately and/or have your account
blocked. The Company shall be under no obligation to refund You any monies
that may be in your account, with such funds being forfeited, subject to
NJDGE approval. In addition to terminating your access to the Services
and/or blocking your account, the Company reserves the right to prevent You
from accessing any of the Company's other websites or servers, or accessing
any other properties or services offered by the Company.
• 7.5 If We have reason to suspect that an account or group
of accounts are operating systematically in order to gain an advantage over
another player or to commit an act in bad faith in relation to other
players or the Company – for example employing specific wagering
techniques to disadvantage other players or wagering as a group, the
Company shall have the right to block or terminate all accounts and in such
circumstances, the Company shall be under no obligation to refund You any
funds that may be in your account, with such funds being forfeited, subject
to NJDGE approval.
• 7.6 The Company will not provide any information to You
with regards to investigations or any subsequent outcome which it conducts
into your use of the Services.
8. Your Account
• 8.1 Your account is for your sole personal use
only and shall not be used for any professional, business or commercial
purpose.
• 8.2 Company shall not be responsible for any
third party access to your account. Under no circumstances shall the
Company be liable for any losses incurred by You as a result of misuse of
your password by any person or for any unauthorized access to your account.
All transactions where your username and password have been entered
correctly will be regarded as valid whether or not authorized by You.
• 8.3 Monies held in your account shall not gain
any monetary interest.
• 8.4
If You do not log on to your account by inserting your account name and
password for any period of twelve consecutive months, your account will
be considered a “dormant account” and We reserve the right to notify
You that You have not logged on to your account for such time. If You
do not log on to your account by inserting your account name and
password for an additional twelve consecutive months from the date that
your account has become a “dormant account”, We reserve the right to
notify You, that You have not logged on to your account for such time.
If You do not log on to your account by inserting your account name and
password for a period 60 days following such notification by us
pursuant to New Jersey gaming regulations, once an account falls into
"dormant" account status, any funds remaining on deposit and any
pending wagers shall be forfeited in accordance with applicable law.
• 8.5 We reserve the right to limit or refuse
any bet, stake or other wager made by You or through your account.
• 8.6 You may not sell or attempt to sell or
otherwise transfer any chips, bonuses or any other related items to any
other individual or entity. If Company finds evidence of such a sale or
attempt sale, Company may terminate your account. If your account is
terminated or blocked in such circumstances, the Company is under no
obligation to refund You all the funds that may be in your account, with
such funds being forfeited, subject
to NJDGE approval.
• 8.7 Where the Software uses a third-party
application interface, not all the information relating to your past
gambling activities will be displayed online.
• 8.8 If You have a child who is not Legally of
Age, You must take special care to ensure that they do not access the
Services via your devices.
• 8.9 Please note that if You have set any
limits, the timing of when such winnings are released into your bankroll
may affect the calculation of such limits You have set. For more
information on setting Responsible Gaming limits please see the Patron
Protection Page which can be found here.
9. Payment Transactions and Payment Fraud
• 9.1 Each user of the Service is fully
responsible for paying all monies owed to the Company. You agree that You
will not make or attempt to make any charge-backs, and/or deny or reverse
any payment that You have made and You will reimburse the Company for any
charge-backs, denial or reversal of payments You make and any loss suffered
by the Company as a consequence thereof. The Company may, at its sole
discretion, cease to provide the Services or withhold payment to certain
users or to users paying with certain credit cards.
• 9.2 Company reserves the right to use third
party electronic payment processors and/or financial institutions to
process payments made by and to You in connection with your use of the
Services. To the extent that they do not conflict with the terms of this
Agreement, You agree to be bound by the terms and conditions of such third
party electronic payment processors and/or financial institutions.
• 9.3 In the case of suspected or fraudulent
payment, including use of stolen credit cards, or any other fraudulent
activity (including any charge-back or other reversal of a payment or
dispute or fraud relating to ACH/e-checks), Company reserves the right to
block or terminate a user's account, reverse any pay-out made and recover
any winnings. Company shall be entitled to inform any relevant authorities
or entities (including credit reference agencies) of any payment fraud or
otherwise unlawful activity, and may employ collection services to recover
payments. However, under no circumstances shall the Company be liable for
any unauthorized use of credit cards, irrespective of whether or not the
credit cards were reported stolen.
• 9.4 All payments into your account must be
from a single payment source, such as a credit card, debit card, charge
card or ACH/e-check on which You are a named account holder.
• 9.5 We reserve the right to charge You fees
for handling your deposits and withdrawals to and from your account as may
be detailed in the "Cashier" from time to time.
10. Bonuses
• 10.1 All promotions, bonuses or special offers
are subject to the Company’s Bonus Policy published on the Website
and promotion-specific terms and conditions if applicable, and any bonus
credited to your account must be used in adherence with such terms and
conditions. We reserve the right to withdraw or amend any promotion, bonus
or special offer at any time.
• 10.2 In the event that the Company believes a
user of the Service is abusing or attempting to abuse a bonus or other
promotion, or is likely to benefit through abuse or lack of good faith from
a gambling policy adopted by the Company, then the Company may, at its sole
discretion, deny, withhold or withdraw from any user any bonus, offer or
promotion, or rescind any policy with respect to that user, either
temporarily or permanently, or terminate that user's access to the Services
and/or block that user's account.
• 10.3 The opening of multiple accounts on the
Website or on any other sites owned and/or operated by the Company in bad
faith shall be considered an abusive behavior.
• 10.4 A players account is made up of both
Available Funds (those that can be used in any applicable game or withdrawn
subject to the Withdrawal Policy) and Restricted Funds (the total of bonus
funds that have not yet met the wagering requirement and any winnings
associated with such bonus funds). If You have both Available Funds and
Restricted Funds in your account, the next wager You make will use
Restricted Funds first. Available Funds will only be used once your
Restricted Funds balance is zero.
• 10.5 In the event that the Company deems in its
sole discretion that You have been taking unfair advantage of the Company's
bonuses or have executed any other act in bad faith in relation to a bonus
promotion offered on the Website or on any other sites owned and/or
operated by the Company, the Company shall have the right to block or
terminate your accounts with the Company and in such circumstances, the
Company shall be under no obligation to refund You any bonus funds or
winnings that may be in your accounts according to applicable regulation.
11. Obligations of the Company
• 11.1 The Company has no obligation to check
whether users are using the Services in accordance with this Agreement or
the Additional Rules, as updated from time to time.
• 11.2 Company may investigate or pursue
complaints made by a player against any other player using the Services and
may take any action in connection therewith, or take any action against a
player for any reason, including without limitation for violating the terms
of this Agreement. The Company may, at its sole discretion, decide to take
appropriate action against any person it suspects of engaging in any
unlawful behavior or otherwise violating the terms of this Agreement, but
is under no obligation to do so.
• 11.3 The Company has no obligation to maintain
account names or passwords. If You misplace, forget or lose your account
name or password because of anything other than the Company's negligence,
the Company shall not be liable.
• 11.4 The Company shall handle all personal
information provided by You strictly in accordance with our Privacy Policy.
12. Dispute Resolution
12.1 Dispute Resolution Mechanism Between Players
• 12.1.1 In case of any dispute raised between users
and related directly to the Services, the Company shall make reasonable
efforts to assist the users for the sake of reaching a quick and amicable
solution; such discussions shall not be public and shall be conducted
privately. The users shall promptly attempt to resolve through good faith
discussions any dispute or disagreement between them relating to their use
of the Services, each of the users may escalate the dispute or
disagreement, first to the customer support team; if the customer support
team fails to reach an understanding within 7 days of the matter being
referred to the customer support team, the matter may be escalated to their
managers.
• 12.1.2 If the dispute is not resolved according to
the process described above, Company at its sole discretion may refer the
dispute to arbitration in accordance with this Agreement but will not
initiate such proceedings for the resolution of the dispute until the
earlier of: (a) the customer support team managers joint written conclusion
that amicable resolution through continued negotiation is unlikely; or (b)
30 days after the matter was escalated to the managers.
• 12.1.3 Dispute Resolution. Subject to the
escalation process set forth above, any dispute under this Agreement shall
be referred to and resolved in accordance with following provisions:
- 12.1.3.1 Company, in its sole discretion, may apply to
courts having jurisdiction in the matter to obtain an injunction to prevent
disclosure of its confidential information.
- 12.1.3.2 In relation to any and all disputes between users,
You accept and agree that a random number generator will determine the
randomly generated events required in connection with the Services and
where the result shown on the Software (as installed and operated by your
hardware) conflicts with the result shown on our server, the result shown
on our server shall in all circumstances take precedence. You understand
and agree that the Company records shall be the final authority in
determining the terms of your use of the Services and the Company is not
required to consider any dispute You may have with regard to the Company's
decisions in such matters. This provision does not prejudice any rights or
remedies You may have at law or in equity.
The proceedings contemplated by this section shall be as confidential and
private as permitted by law. To that end, the parties shall not disclose
the existence, content or results of any proceeding conducted in accordance
with this section, and materials submitted in connection with such
proceedings shall not be admissible in any other proceeding, provided,
however, that this confidentiality provision shall not prevent a petition
to vacate or enforce an award, and shall not bar disclosures required by
law.
• 12.1.4 This provision does not prejudice any rights
or remedies You may have at law or in equity. You hereby consent to the
jurisdiction of the State of New Jersey to resolve any disputes arising out
of the Gambling Services in such case the hearing shall become public.
12.2 Disputes With The Company
• In relation to any and all disputes between users and
the Company, You accept and agree that a random number generator will
determine the randomly generated events required in connection with the
Services and where the result shown on the Software (as installed and
operated by your hardware) conflicts with the result shown on our server,
the result shown on our server shall in all circumstances take precedence.
You understand and agree that (without prejudice to your other rights and
remedies) the Company records shall be the final authority in determining
the terms of your use of the Services and You shall have no right to
dispute the Company's decisions in regard to such matters.
12.3 All Disputes
• 12.3.1 All claims or disputes should be raised with
the customer service department at
NJSupport@wsop.com
, in a timely manner to allow the Company to promptly respond to the user.
• 12.3.2 In the event that You have exhausted all
reasonable means in resolving a complaint which You may have in relation to
the Services, You may utilize the NJDGE’s Internet Dispute Form which may
be found on the NJDGE website. For more information, please see
here
.
• 12.3.3 You agree to provide the Company with all the
relevant information or evidence which the Company reasonably requires to
review your claim or dispute.
• 12.3.4 You hereby consent to the jurisdiction of
the State of New Jersey to resolve any disputes arising out of the Gambling
Services or use of the Website.
13. NO WARRANTY
• 13.1 THE SERVICES AND THE SOFTWARE ARE PROVIDED
"AS IS". THE COMPANY MAKES NO WARRANTY OR REPRESENTATION, WHETHER EXPRESS
OR IMPLIED (WHETHER BY LAW, STATUTE OR OTHERWISE) INCLUDING, BUT NOT
LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, COMPLETENESS OR
ACCURACY OF THE SERVICES OR THE SOFTWARE OR INFRINGEMENT OF APPLICABLE LAWS
AND REGULATIONS. THE ENTIRE RISK AS TO THE USE, QUALITY AND PERFORMANCE OF
THE SOFTWARE LIES WITH YOU.
• 13.2 THE COMPANY MAKES NO WARRANTY THAT THE
SOFTWARE OR SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY,
SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SOFTWARE
OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR BUGS OR
REPRESENTS THE FULL FUNCTIONALITY, ACCURACY, RELIABILITY OF THE MATERIALS
OR AS TO RESULTS OR THE ACCURACY OF ANY INFORMATION OBTAINED BY YOU THROUGH
THE SERVICES.
• 13.3 A MALFUNCTION VOIDS ALL PAYS. IN THE EVENT
OF SYSTEMS OR COMMUNICATIONS ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES
RELATING TO ACCOUNT SETTLEMENT OR OTHER ELEMENTS OF THE SERVICES OR
RESULTING IN LOSS OF DATA OR WINNINGS OR BONUSES OR ANYTHING ANALGOUS
THERETO BY YOU OR ANY OTHER DAMAGE TO YOUR COMPUTER EQUIPMENT OR SOFTWARE,
THE COMPANY SHALL IN NO WAY BE LIABLE TO YOU AND THE COMPANY SHALL VOID ALL
GAMES IN QUESTION AND PAYMENTS (WHENEVER SUCH SYSTEMS OR COMMUNICATIONS
ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES ARE DISCOVERED) IN RELATION
THERETO AND MAY TAKE ANY OTHER ACTION TO CORRECT SUCH ERRORS EXCEPT THAT
THE COMPANY IS NOT REQUIRED TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS
OR SIMILAR SERVICES.
13.4 IF YOU RECEIVE ANY WINNINGS OR BONUSES (OR ANY OTHER SIMILAR BENEFIT)
(“BENEFITS”) AS A RESULT OF ANY ERROR MADE BY THE COMPANY
OR ON THE COMPANY'S BEHALF (WHETHER TECHNICAL OR MANUAL) IN CALCULATING,
ALLOCATING OR DISTRIBUTING BENEFITS, WE MAY VOID THE BENEFITS AND, TO THE
EXTENT THAT YOU HAVE ALREADY RECEIVED OR BEEN CREDITED WITH A PAYMENT IN
RESPECT OF THE SAME, YOU WILL REPAY THAT AMOUNT TO US OR WE MAY DEDUCT IT
FROM YOUR ACCOUNT.
• 13.5 THE COMPANY SHALL NOT BE LIABLE FOR ANY
ACTS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER OR OTHER THIRD
PARTY WITH WHOM YOU HAVE CONTRACTED TO GAIN ACCESS TO THE SERVER THAT HOSTS
THE SITE.
14. Limitations of Liability
End User acknowledges and agrees that:
• 14.1 You are free to choose whether to use the
Services and do so at your sole option, discretion and risk.
• 14.2 Neither the Company, its affiliated
companies or any third party service provider (the "Affiliates")
or its third party licensors shall be liable to You or any third party in
contract, tort, negligence, or otherwise for any loss or damage whatsoever
arising from or in any way connected with your use or any third party's use
of the Software or the Services, whether direct or indirect, including,
without limitation, damage for loss of business, loss of profits (including
loss of or failure to receive anticipated winnings), business interruption,
loss of business information, or any other pecuniary or consequential loss
(even where We have been notified by You of the possibility of such loss or
damage).
• 14.3 Neither the Company nor its Affiliates or
its third party licensors shall be liable in contract, tort, negligence, or
otherwise for any loss or damage whatsoever arising from or in any way
connected with your use of any link contained on the Website or otherwise
via the Services. The Company, its Affiliates and its third-party licensors
are not responsible for the content contained on any Internet site linked
to or from the Website or otherwise via the Services.
• 14.4 The Company, its Affiliates and its
third-party licensors shall not be liable to You or any third party for any
modification to, suspension of or discontinuance of the Software or the
Services.
• 14.5 In the event that the Software or Services
fails to operate correctly as a result of, but not limited to, any delay or
interruption in operation or transmission, any loss or corruption of data
or communication or lines failure, any person's misuse of the Website,
Services, or their respective content, or any error or omission in content
or any other factors beyond our control:
(a) the Company, its Affiliates and its third party licensors will not be
responsible for any loss, including loss of winnings, that may result from
the circumstances detailed in the paragraph above; and (b) if any such
errors result in an increase in winnings owed or paid to You, You shall not
be entitled to the winnings falling within such increase. You shall
immediately inform the Company of the error and shall repay any winnings
credited to your account in error to the Company (as directed by the
Company) or the Company may, in its discretion, deduct an amount equal to
those winnings from your account or set off such amount against any money
owed to You by the Company, as permitted under New Jersey gaming
regulations.
• 14.6 Nothing in this Agreement will operate so
as to exclude any liability of the Company for fraud, death or personal
injury that is caused by the Company's negligence.
15. Breach of Terms and Conditions
• 15.1 As the End User, You agree to fully
indemnify, defend and hold the Company, Affiliates, third party service
providers and licensors and their respective companies, and their
respective officers, directors and employees harmless immediately on demand
from and against all claims, demands, liabilities, damages, losses, costs
and expenses, including legal fees and any other charges whatsoever,
howsoever caused, that may arise as a result of:
(a) any breach of this Agreement by You;
(b) any violation by You of any law or the rights of any third party;
(c) any use by You of the Services or Software or use by any other person
accessing the Services or Software using your user identification, whether
or not with your authorization; or
(d) any acceptance of any winnings.
• 15.2 In addition to any other remedy available
to the Company, as the End User, if You breach any of the terms and
conditions of this Agreement and any Additional Terms or the Company has
reasonable grounds for suspecting that You have breached the terms and
conditions of this Agreement, and any Additional Terms, your winnings may be
forfeited at the discretion of the Company and the Company may retain any
positive balance then existing in your account on account of any damages or
other amounts owed by You to the Company pending investigation and/or the
conclusion of any legal proceedings. Failure to comply with this Agreement
may also result in disqualification, account closure and/or legal action
being taken against You.
16. Duration and Termination
• 16.1 This Agreement shall be in full force and
effect immediately upon your completion of the registration process and
valid download of the Software with the Company and shall continue in full
force and effect unless and until terminated in accordance with its terms.
• 16.2 We may terminate this Agreement and your
account (including your username and password) immediately without notice:
(a) in the event, for any reason the Company decides to discontinue to
provide the Services in general or specifically to You;
(b) in the event Company believes that You have breached any of the terms
of this Agreement;
(c) in the event your use of the Services has been in any way improper or
breaches the spirit of this Agreement;
(d) in the event your account is associated in any way with any existing
account that has been terminated. If your account is associated with, or
related to, existing blocked accounts, We may terminate your account,
irrespective of the nature of this relationship, and the registration
details provided on said accounts;
(e) upon instruction of the appropriate law enforcement agency or
regulatory body; or
(f) for any other reason Company may determine.
Unless otherwise provided herein, or as required by law or regulation, on
termination of this Agreement any balance in your account will be returned
to You within a reasonable time of your request, subject to Company’s right
to deduct any amounts owed by You to Company.
• 16.3 As the End User, You may terminate this
Agreement and your account (including your username and password) at any
time by sending an email to us at NJSupport@wsop.com, such termination is
to take effect upon the Company terminating your account (including
username and password), which shall occur within 7 calendar days after
receipt by the Company of your email, provided that You shall remain
responsible for any activity on your account between sending us an email and
the termination of your account by the Company.
• 16.4 On termination of this Agreement You shall:
(a) discontinue the use of the Software and the Services;
(b) pay all amounts due and owing to the Company; and
(c) remove and permanently delete the Software from your computer equipment
and/or mobile device and destroy all related documentation in your
possession, custody, power or control.
• 16.5 The right to terminate this Agreement given
by this clause shall not prejudice any other right or remedy of either
party in respect of the breach concerned (if any) or any other breach.
• 16.6 Upon the termination of this Agreement for
any reason, except as otherwise provided in this Agreement and subject to
any rights or obligations which have accrued prior to termination, neither
party shall have any further obligation to the other party under this
Agreement.
In the event of our termination of this Agreement on account of your breach
of this Agreement (including the Additional Rules) the Company is under no
obligation to refund You all the funds that may be in your account, with
such funds being forfeited, subject to NJDGE approval. In addition to
terminating your access to the Services and/or blocking your account, the
Company reserves the right to prevent You from accessing any of the
Company's other websites or servers, or accessing any other properties or
services offered by the Company and You shall have no claims against the
Company in such regard.
• 16.7 If You have chosen to close your account –
for example, if You have self-excluded yourself from any of our Services,
it is your obligation to abide by this restriction for the duration of the
set period. If You open new accounts, while under a period of
self-exclusion or cooling off, from any of the brands operated under the
Company's umbrella, Company shall close all accounts as soon as detected.
Company is not obligated to refund to You any funds You may have wagered or
won through such accounts, subject to New Jersey gaming regulations.
16.8 If You have previously self-excluded under our responsible gaming
program at any of our casinos or on-line gambling sites or under any
state-sponsored program, it is your responsibility to refrain from opening
new accounts during the period of such exclusion. Responsible gaming
exclusions apply to all Company owned, managed, or operated properties or
gambling sites. While Company will take reasonable steps to deny access, it
is not obligating itself to prevent access. It is your obligation to
refrain from opening new accounts in any of the brands operated by the
Company. If You do open any new accounts, We will close all accounts as
soon as detected. Company shall not be obligated to refund You any funds You
may have wagered or won through such account.
17. General
• 17.1 If any part of this Agreement shall be
deemed unlawful, void or for any reason unenforceable, then that provision
shall be deemed to be severable from the rest of this Agreement and shall
not affect the validity and enforceability of any of the remaining
provisions of this Agreement. In such cases, the part deemed invalid or
unenforceable shall be construed in a manner consistent with applicable law
to reflect, as closely as possible, the original intent of the parties.
• 17.2 No waiver by us of any terms of this
Agreement shall be construed as a waiver of any preceding or succeeding
breach of any terms of this Agreement.
• 17.3 Unless otherwise expressly stated, nothing
in this Agreement shall create or confer any rights or any other benefits
to third parties.
• 17.4 Nothing in this Agreement shall be
construed as creating any agency, partnership, trust arrangement, fiduciary
relationship or any other form of joint enterprise between You and us.
• 17.5 This Agreement, together with the Privacy
Policy and the Additional Rules contain the entire agreement between the
Company and You, relating to your use of the Software and the Services and
supersedes any and all prior agreements between the Company and You in
relation to the same. You confirm that, in agreeing to accept this
Agreement, You have not relied on any representations other than this
Agreement, the Company’s Privacy Policy and the Additional Rules.
• 17.6 The Company reserves the right to transfer,
assign, sublicense or pledge this Agreement, in whole or in part without
your consent: (i) to any entity within the same corporate group of the
Company; or (ii) in the event of a merger, sale of assets or other similar
corporate transaction in which the Company may be involved in.
• 17.7 As the End User, You agree to not transfer,
assign, sublicense or pledge in any manner whatsoever any of your rights or
obligations under this Agreement.
• 17.8 Nothing in this Agreement shall be
construed so as to grant You any security interest whatsoever over the
assets of the Company, including for the avoidance of doubt on any amounts
standing to the credit of your account.
• 17.9 Subject to applicable laws and regulation,
the Company may outsource any or all of the Services it provides under the
Agreement to third parties.
• 17.10 Pursuant to State and/or Federal law, You
may be required to complete certain tax forms before winnings that exceed a
taxable threshold can be released into your bankroll. By using the
Services, You agree to comply in full with all applicable tax laws, and
hereby release Company from any liability associated with your compliance
therewith.
18. New Jersey Regulations
Notwithstanding anything contained herein, the Services are provided in
accordance with the New Jersey Casino Control Act, N.J.S.A.
5:12-1 et seq. and the Regulations of the NJDGE, N.J.A.C.
13:69-1.1 et seq. and the Company's Internal Controls.
19. Chat Feature
As part of your use of the Services the Company may provide You with a chat
facility feature which You will be able to communicate with other users of
the Service. The Company reserves the right to review the chat and to keep
a record of all statements made on such facility. Your use of the chat
facility is subject to the following rules:
• 19.1 End User shall not make any statements that
are sexually explicit or offensive, including expressions of bigotry,
racism, hatred or profanity.
• 19.2 End User shall not make statements that are
abusive, defamatory, harassing or insulting to other users of the Service.
• 19.3 End User shall not make statements that
advertise, promote or otherwise relate to any other online entities.
• 19.4 End User shall not make statements about
the Company and/or its service providers or the Website or any other
Internet site connected to the Company and/or its service providers that
are untrue and/or malicious and/or damaging to the Company and/or its
service providers, the Website, or any other Internet site affiliated with
the Company and/or its service providers.
• 19.5 End User shall not make upload, post,
email, transmit or otherwise make available through the Service or on the
Website any material or information that infringes any copyright,
trademark, trade secret, patent, right of privacy, right of publicity or
other right of any person or entity, or impersonates any other person.
• 19.6 Company is fully aware that English may not
be the first language of some of our players. However, at this current
time, our policy upholds that this is the only language permitted in our
chat application.
• 19.7 In the event of your breaching any of the
above provisions relating to the chat facility, the Company shall have the
right to remove your chat privilege or even temporarily or permanently
terminate your account. Upon such termination the Company shall refund You
any funds which may be in your account over and above any amount which You
may be owing to the Company at such time (if any).
PLEASE NOTE: When using the chat facility any personally identifiable
information that You submit, can be read, collected, or used by other users
of the same chat facility and could be used by third parties to send You
unsolicited messages. The Company is not and shall not be responsible for
the personally identifiable information that You choose to submit via the
chat facility.
20. Customer Service Department and Special Promotions
• 20.1 For service quality assurance, calls made
by You to the customer service department may be recorded.
• 20.2 You hereby expressly consent to the Company
using the contact details provided by You on registration to occasionally
contact You directly in relation to your use of the Services or any other
products or services offered by the Company, its partners or affiliates
from time to time.
• 20.3 The Company will not tolerate any abusive
behavior exhibited by users of the Service to the Company’s or its service
provider’s employees. In the event that the Company, in its sole
discretion, deems that your behavior, via telephone, live chat, email or
otherwise, has been abusive or derogatory towards any of the Company's or
its service provider’s employees, the Company shall have the right to block
or terminate your account with the Company.
• 20.4 The Company may, from time to time, offer
You special promotions. These promotions may be communicated to You by
various means, including but not limited to (i) email, (ii) telephone,
(iii) SMS text message, (iv) Push messages and (v) additional windows
opening from within the Software. Promotions begin at 12:01am and end at
11:59 pm Eastern on specified dates, unless stated otherwise in the
promotion’s Terms & Conditions.
• 20.5 Company shall provide You with an opt-out
option in relation to various types of marketing communications from the
Company and should You choose to opt-out from communications, the Company
shall respect your wishes in such regard .
21. Uninstall and Shortcut Additions
If You are using the download form of the Software and wish to have it
uninstalled You will be able to do so via the Add/Remove Programs on your
computer.
Please note that upon installation of the Software the following shortcuts
shall be added to your computer's desktop:
• 21.1 Quick launch shortcut.
• 21.2 Desktop icon.
• 21.3 Client link from the Start Menu.
• 21.4 Brand folder with client and uninstall link
from the Programs option on the Start Menu.
• 21.5 Client link from the Games option on the
Start Menu.
If You choose to uninstall the Software certain registration keys will
remain on your computer in order to maintain responsible gaming rules,
monitor fraud attempts, and comply with any applicable regulation.
22. Minimum Hardware Requirements
In order to enjoy the Services, You are required to either install a
downloadable application in relation to the poker offering on your
computer, or use the online version of the Services.
The minimum recommended specifications for the download version are:
• 22.1 For PC:
o OS: Windows 7 or higher
o CPU: 1 GHz or faster 32-bit (x86) or 64-bit (x64) processor
o RAM: 1 GHz (GB) (32-bit) or 2 GB (64-bit)
o HD: 250Mb available
• 22.2 For Mac, which shall be applicable upon
Company's sole discretion :
o OS version: Mac OS X 10.6.8
o CPU: 2.4 GHz Intel Core 2 Duo
o RAM: 4GB DDR2 667 MHz
o HD: 250 Mb available
Supported Browser Requirements:
Latest Chrome, Firefox and Edge browser versions on PC
Latest Safari version on Mac
• 22.3 In relation to the mobile application on
the iPhone and iPad, We support version iOS 10 and above. With respect to
the mobile application on Android we support version 6 and above.
• 22.4 In relation to the mobile application on
the Android operating system the minimum requirements are:
o ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264
and AAC HW decoders
o 256MB of RAM
Please note that We may discontinue support for outdated versions of the
abovementioned hardware or software at our sole discretion.
23. Governing Law
This Agreement including the Additional Rules and Privacy Policy and the
relationship between the parties shall be governed by, and interpreted in
accordance with, the laws of the State of New Jersey. You hereby consent to
the exclusive jurisdiction of the courts in the State of New Jersey to
resolve any disputes arising out of Internet or mobile gaming.
24. Language Discrepancies
This Agreement has been drafted in the English language. In the event of
any discrepancy between the meanings of any translated versions of this
Agreement and the English language version, the meaning of the English
language version shall prevail.
25. Player Disconnection and Inactivity
25.1 Casino Games
Without derogating from Sections 6.11, 7.4, 12 and 13 above, the provisions
in the Disconnection and Inactivity Policy shall apply.
If You have any further questions with regards to disconnection while
playing casino games, You can contact us at
NJSupport@wsop.com.
25.5 Poker Games
The player disconnection provisions applicable to Poker games are described
in the House Rules.
26. Provisions Relating to Specific Games
Jackpot Winnings
The Company reserves the right, for a reasonable period of time, to review
your jackpot win to ensure its validity for a period of up to 5 business
days.
Poker
You hereby acknowledge that all bets placed by You in relation to
multi-player poker games are bets placed with other users and not bets
placed with or against the Company. The Company does not assume any risk
whatsoever for bets placed between You and any other user of the Service.
The Company does not under any circumstances either place or accept bets
itself.
You may not occupy more than one position at a poker table at any given
time, though You may occupy one position at several tables at any given
time.
You understand and agree that all of our multi-player poker games are
public and therefore may be reviewed and published by other players, either
at the time of the game or thereafter.
We provide multi-player poker games so as to provide a platform for users
to play poker and to bet with each other using the Software. In
consideration of this service We charge either:
(a) a commission (known as a rake) which is calculated in accordance with
the House Rules; or (b) a percentage of the "buy-in" fee for tournaments.
For Blast Tournaments, please see
here.
On a mobile or tablet device, You will only be able to play one poker game
or tournament at a time.
Collusion and Suspicious Play: Collusion
or suspicious play occurs when two or more players attempt to gain an
unfair advantage in any way or by using any means which includes but is not limited to sharing knowledge of their cards or
other information, and unless stated otherwise by the Company, by agreeing
to split a prize-pool. Where You are found to be colluding with another
player or You are found to engage in suspicious play as reasonably
determined by the Company, the Company shall be entitled to freeze the
implicated players’ accounts pending investigation, and/or notify the
proper authorities of the suspected activity. If You collude or attempt to
collude with any other player or You engage in suspicious play as reasonably determined by the
Company while using the Services.
You may be permanently banned from using the Services or the Software or
any other related services of the Company, your account may be terminated
immediately and the Company shall be entitled to retain all monies in your
account. We have developed and employ sophisticated proprietary technology
intended to seek out and identify players acting in collusion. If the
Company is informed during play about suspected collusive behavior or
suspicious play or as reasonably determined by the Company, it may, in its
sole discretion, terminate suspected players' access to the Services and/or
block their accounts. No player shall have the right to require the Company
to take any other steps against players suspected of collusion, cheating or
any other form of fraud.
If You suspect that any player is colluding with another, cheating or
engaging in suspicious play, You can contact us via email at
NJSupport@wsop.com
.
Chip-Dumping: Chip-dumping occurs when any player deliberately loses
a hand in order to transfer his chips to another player. In cases of
suspected chip-dumping, the Company shall be entitled to freeze the
implicated players’ accounts pending investigation, and/or notify the
proper authorities of the suspected activity. Any player who is involved
in an act of chip-dumping or attempted chip-dumping while using the Service
may be permanently banned from using the Services or the Software or any
other related services of the Company and such player's account may be
terminated immediately.
If your account is associated with poker fraud in any way – for example
through Chip Dumping, or Collusion, We will be entitled to freeze your
account pending investigation, and/or notify the proper authorities of the
suspected activity, the outcome of which may result in the closure of all
your accounts, You being barred from future use of the Services, and the
forfeiture of funds reasonably determined to have been obtained as a result
of such fraud.
PLEASE PRINT OFF AND RETAIN A HARD COPY OF THIS AGREEMENT FOR YOUR RECORDS.