At WSOP.com, we want all of our customers to enjoy real-money gambling as a planned and budgeted entertainment option - like an evening out for dinner, the theater, or a sporting event. But, as with many other things in life, it is possible to get too much of a good thing. Moderation is the key for all who gamble.
It is illegal for anyone under 21 to gamble for real-money on WSOP.com.
We perform an electronic verification using a third-party data reference company to validate the age and identity of all customers. We reserve the right to ask for age verification information from the player and suspend the player's account until he provides information that verifies appropriate age to our satisfaction.
Unfortunately, no system is foolproof. If you know a person under 21 who is registered with the WSOP.com real-money poker platform, please notify our customer support team. If anyone with an account is found to be under the age of 21, the account will be closed, all bets placed will become null and void, and any winnings will be forfeited. Other legal ramifications may also apply.
Responsible gaming means making sure parents understand the importance of supervising their children's online activities. The internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programs.
Tips for parents:
Most gamblers are casual gamblers - they do it for fun and entertainment. Experts agree that casual gambling with affordable wagers can be a harmless, enjoyable pastime. Responsible gamblers understand that gambling entails risk. That is why gambling responsibly means setting predetermined, acceptable limits. People who set responsible limits are gambling with funds they can afford to lose. Those limits differ from person to person, according to their financial situations. Setting those limits - and sticking to them - is crucial. A player can establish his own limits and provide direction to others by developing a set of personal guidelines to determine whether, when, and how much to gamble.
We want players to have a great time on our site and gamble responsibly. On the WSOP.com real-money poker platform, a player can set the following limits on his account:
In addition to setting his own limits, a player can request to adjust his limits at any time online on the My Account page accessible from the My Profile menu within the client. If a player needs help, customer support is available 24 hours a day to assist him.
If, at any stage, a player wishes to take a break from gambling, he can request a cooling off period from the WSOP.com real-money poker platform of 1 month, 2 months, 3 months, or 5 months by contacting a representative by email or live chat 24 hours a day.
During the "cooling-off" period a player's WSOP.com account will be suspended and WSOP.com will take all reasonable measures to make sure the player does not receive promotional offers. This suspension is irrevocable during the "cooling-off" period. The player's WSOP.com account will automatically re-open at the end of the selected "cooling-off" period. A player may withdraw their remaining bankroll during this period.
If, at any stage, a player becomes concerned about his gambling, he can make a request online to be self-excluded from the WSOP.com real-money poker platform for periods of 1 year, 5 years, or permanently. A player may request self-exclusion through the My Account page accessible from the My Profile menu within the client, or by contacting a representative by email or live chat 24 hours a day.
Once a player self-excludes, WSOP.com will block his account. Any new accounts he attempts to open during the period of his self-exclusion will also be blocked as soon as they are detected. In addition, WSOP.com will take all reasonable measures to make sure the player does not receive any promotional material during this time.
During the self-exclusion period, the request for blocked access will be enforced and irrevocable. You may call our member support team to re-activate your account once the self-exclusion period has ended as the account will not be automatically reinstated. Non-permanent self-exclusion requests initiated on WSOP.com must be reinstated by WSOP.com and cannot be reinstated at a Caesars facility. The online request for permanent self-exclusion will be permanently enforced and is irrevocable. Permanent self-exclusion through the WSOP.com poker client is permanent and the blocked account will not be eligible for reinstatement.
Please note that any request for exclusion from WSOP.com will also apply to all casinos and gambling facilities owned, operated, or managed by Caesars Entertainment and its affiliates. In other words, the player agrees not to gamble or even visit any part of a facility - including gaming areas, gaming floors, restaurants, hotels, pari-mutuel gaming areas, pavilions, entertainment venues, and any other area of a gambling complex - at any property owned, operated, or managed by Caesars Entertainment or its affiliates during the period of his self-exclusion.
Finally, WSOP.com reserves the right to exclude a player at company discretion if WSOP.com determines there is a reasonable risk that the player is not gambling responsibly and he refuses to self-restrict or self-exclude.
The following highlights a number of questions a player should ask himself and his loved ones to help identify potential signs of a gambling problem. While these questions are not a diagnostic, psychological, or medical test and should not be used as such, many people who have called gambling help lines have answered yes to one or more of the following questions:
Know when to stop before you start.® If you think you or someone you care about may have a gambling problem, call 1-800-522-4700.
For assistance regarding anything else related to WSOP.com, please do not hesitate to contact us.